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  1. #41
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    Must be the week for it Degrassi, as I was scammed with one of my cards too, but no where near as bad as your situation and mine wasn't skimmed. I have an ING account too, but this one was with one of my big 4 bank cards, so I have cancelled the card and am waiting on a new one.

    I haven't got my money back yet because I haven't put in a dispute claim, which was annoying because I told the Bank when it was pending that I had been scammed, but they wouldn't halt the funds, so yeah, that was with a Big 4 Bank.

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    Quote Originally Posted by Mod-Uniquey View Post
    Must be the week for it Degrassi, as I was scammed with one of my cards too, but no where near as bad as your situation and mine wasn't skimmed. I have an ING account too, but this one was with one of my big 4 bank cards, so I have cancelled the card and am waiting on a new one.

    I haven't got my money back yet because I haven't put in a dispute claim, which was annoying because I told the Bank when it was pending that I had been scammed, but they wouldn't halt the funds, so yeah, that was with a Big 4 Bank.
    Oh no! It's an awful feeling isn't it? That sucks that your bank haven't been more helpful.

    Whilst I'm thrilled to have my money back so quickly, I hope if I'm unlucky to have something like this happen again that my new bank will be more reassuring about getting my money back.

    ING told me outright that they couldn't stop the pending transactions, so I'm not sure what happened to have it all fixed up overnight

  3. #43
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    An update - it's happened again, even though the old card got cancelled

    I stopped using this ING account, the only reason I went in to have a look was that Centrelink paid me a small back payment benefit for registered care and I was going to transfer it to my other bank account (I was surprised Centrelink paid it to this account, as I was sure I'd updated my details). My account balance is now over $400 overdrawn because of another unauthorised international transaction.

    I'm on the phone to ING now and I'm fuming (and puzzled) that his has happened again. It actually appears that the scammer has used my old card number to make the purchase - the cancelled one! How the actual honk is this possible?!

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    I would get your money back and then close that account. Obviously ING didn't cancel the card properly

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    Quote Originally Posted by trustno1 View Post
    I would get your money back and then close that account. Obviously ING didn't cancel the card properly
    Absolutely - as soon as it's resolved I'll be shutting it down immediately.

    I only left $3 in there, but evidently they allow the account to be overdrawn

  6. #46
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    Wow I would be beyond mad! I have a couple of accounts at various banks I don't look at often, so this is a good reminder to check in on them.

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    So not cool


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    Omg I can't believe it happened again!

    I got a text message at 4am once saying they had notified fraudulent activity. It was done like an hour before they messaged me. I was on nightshift and rang them straight away and sure enough they had put through a test spend of like $3. They put a stop on the card straight away.

    That was NAB, so in the two hours after the transaction they had picked it up, messaged me, then cancelled the card. I was pretty impressed. All over $3.

  9. #49
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    Well I closed the account today after getting my money refunded. They tried to get $1.64 out of me in fees due to the overdraft (it was only in overdraft due to the fraudulent transaction!). Say WHAT?!!! I pointed out why this was a ludicrous request and they fixed it up and closed it.

  10. #50
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    Oh geez, not again!!

    The nerve of them to want to charge you an overdraft I am glad you pointed out the ludicrousy of daring to say you owe them money. It's so making me think I need to close my ING account too.


 

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