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  1. #1
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    Default What's my right (warranty) vacuum cleaner.

    Hi all, we purchased a vacuum cleaner if I recall right over a year ago, and recently it just stops working when it feels like it, which is odd and annoying.

    It's like a $500 vacuum

    What is my right? Take it back? Will they replace it?
    I couldn't find much info on the ACCC website.

    Thanks

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    Can you call the store you purchased it from

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    Quote Originally Posted by meredithgrey View Post
    What was the manufacturers warranty when you bought it?
    Where would I find that information please?

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    Quote Originally Posted by maternidade View Post
    Can you call the store you purchased it from
    We have the receipt somewhere. I'm sure I know where it is.

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    Even if it is out of manufacturer warranty you have s statutory warranty that applies for expected life of the product.

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    You should be covered as the goods should function properly for a reasonable amount of time (even if it is outside of warranty) - I think it comes under consumer guarantees. So you could reasonably expect a $500 vacuum to work properly for several years.
    "The Checkout" on the ABC did a segment on consumer law around warranties etc - was very interesting & explained it well.

    Sent from my GT-I9505 using The Bub Hub mobile app

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    Thank you very much everyone. Appreciated


 

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