There's two sides to every story, and I don't believe either party is being completely honest. Sounds like both parties are exaggerating on the details.
Sounds to me like the parents weren't making an effort to calm their child and the diner owner was sick of hearing the screaming - and snapped. Both parties should have handled the situation better.
Apparently the owner said 'this needs to stop' not shut up...
Two threads on this subject have been merged.
If I was the waitress I would realise the parents were unless so probably brought over paper and pencils for the kid or some breadsticks or something for him to munch on while waiting for dinner - same if I was the business owner - if the parents were rude and were actually allowing the child to cry for 40 minutes unattended then yes I may quietly ask them to attend to the child as it is quite distressing to see him so upset and is upsetting the other patrons but not in an aggressive way
I have a good friend who owns a restaurant and it is quite amazing how many people bring young children and are not organised so she has a stack of colouring in books and toys for them
Now before kids I would have made snide comments and swore under my breath! But even then would never yell at a child!
Sounds like it has been poorly managed (and exaggerated) by all parties.
In response to a PP, it doesn't matter how prepared I come to a cafe/restaurant, sometimes DS doesn't want a bar of it. I could have toys, books, pencils etc and he will just want to whinge. It's times like that I usually leave before even ordering though, as I know it will be an unpleasant experience for everyone. Annoying, yes, but unfortunately kids don't always follow the plan!
If the kid is having the tantrum and the parents are ignoring them then surely logic says you say something to the parents not the kid... Seems a strange logic to step in and try to be the parent...
I am glad I'm not the only one that thought there was more to the story and that the diner owner was out of line.
Like a pp I try and encourage parents when I see them with a tantrumming toddler as I am currently at that stage with my ds. I feel for the parents in this situation, it's hard taking a toddler anywhere when they don't want a bar of it
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I don't think it's appropriate to yell in a 2 year old's face. However, if it was my child screaming, I wouldn't have let it carry on for more than 2 minutes in a restaurant with other customers. I would've left. The mum says 10 minutes of screaming? That's A LOT!
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