We recently had to cancel some flights we had booked and paid for through Virgin (due to family medical issues)
We have since been credited these back into the Virgin Travel Bank. Not back onto our credit card as used for the original payment.
Virgin are flat out refusing to refund these onto our credit card.
What options do I have? We aren't looking to travel within the next few years (the credit needs to be used with 12 months)
- Would I have an luck claiming through travel insurance?
- Should i persist further with Virgin?
- Can i sell these to someone else?
Any help would be greatly appreciated as its close to $2k that we would be losing