+ Reply to Thread
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Apr 2012
    Posts
    3,925
    Thanks
    369
    Thanked
    1,576
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Has anyone used ING as their bank?

    What was/is you experience... Looking at switching but don't know much about them...

  2. #2
    Join Date
    Nov 2014
    Posts
    99
    Thanks
    4
    Thanked
    23
    Reviews
    9
    We switched recently and have found them to be excellent. Good customer service over the phone, no ATM fees and 2% back on Paywave. Plus there's a comparatively good interest rate on the savings accounts. Only downside is that there are no branches - not an issue for us, but if you like face-to-face service they might not be for you.

  3. #3
    Join Date
    Mar 2011
    Posts
    2,973
    Thanks
    3,596
    Thanked
    892
    Reviews
    15
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I love ING. I have had a everyday orange account with them for 5 years and a savings maximiser for about 4 years.

    It's all online, so no branch to go into. I don't pay account fees and I am pretty sure if you use an ATM and withdraw more than $40 they'll refund the ATM fee. At least they used to, it's my bills account so I don't use an ATM often.

  4. #4
    Join Date
    Apr 2012
    Posts
    3,925
    Thanks
    369
    Thanked
    1,576
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    The no branch thing is fine with me but DH is trying to get his head around it... Have you used Australia post outlets to do banking? Say if you have a cheque you need to bank?

  5. #5
    Join Date
    Jun 2008
    Posts
    856
    Thanks
    51
    Thanked
    236
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    My home loan has been with ING for 13 years, never had a problem. I rarely go into a bank branch anyway so no branch doesn't bother me and their phone service is good. I'd recommend them.

  6. #6
    Join Date
    Apr 2011
    Posts
    2,005
    Thanks
    291
    Thanked
    729
    Reviews
    6
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    We have it now. If you put a cheque in at auspost, it takes FOREVER to clear, like 8-10 business days. I think they clear it into the auspost account and then transfer to ING to put into your account. You can post the cheque directly to them and that's apparently quicker. We haven't had many cheques for payment so we usually just pop it in at the local post office. I haven't had to get a bank cheque or anything yet, but it seems like it would be easy enough. We are overall, very happy with them.

  7. #7
    Join Date
    Apr 2011
    Posts
    2,005
    Thanks
    291
    Thanked
    729
    Reviews
    6
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I find that when someone pays directly into our account, it tends to go in overnight, which is nice!

  8. #8
    Join Date
    May 2006
    Posts
    10,012
    Thanks
    14,124
    Thanked
    7,612
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    Awards:
    100 Posts in a week
    We have 4 accounts with them, I love them, can't fault them at all. You get 2% back on your purchase price if you use pay wave, plus they've just changed it so you get the entire fee back from other ATMs no matter how much you take out. Which is good, the other day one of those ATMs charged 3.50 if you weren't with them.

  9. #9
    Join Date
    Sep 2014
    Location
    Brisbane
    Posts
    195
    Thanks
    224
    Thanked
    175
    Reviews
    0
    Yep also love ING for the reasons already mentioned. We switched over about 2 months ago and love it - specially the savings on payWave & atm fees.

  10. #10
    Join Date
    May 2008
    Posts
    891
    Thanks
    125
    Thanked
    256
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    We had our first home loan through them and had no issues with them. The fees for us to break the loan were very reasonable too...


 

Similar Threads

  1. Does anyone work at a bank
    By silly in forum General Chat
    Replies: 11
    Last Post: 09-02-2015, 21:40
  2. ANZ bank. I'm so annoyed!
    By 2BlueBirds in forum General Chat
    Replies: 21
    Last Post: 22-11-2014, 18:37
  3. So annoyed at bank fees - I need a new bank!
    By Mod-Degrassi in forum Family Finances
    Replies: 20
    Last Post: 09-06-2014, 23:04

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Softmats
With so many amazing reversible designs, the soft and cushioned Premium Bubba Mats are the perfect space for all the family. Not only do they look fantastic; you can also enjoy the quality and comfort for years to come.
sales & new stuffsee all
Bub Hub Sales Listing
HAVING A SALE? Let parents know about it with a Bub Hub Sales listing. Listings are featured on our well trafficked Sales Page + selected randomly to appear on EVERY page
featured supporter
L'il Aussie Prems Foundation
An Australian charity supporting families of premature babies & children. The charity assists families who are at high risk of giving birth prematurely, who have babies currently in hospital and families with toddlers who were born too soon.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!