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  1. #11
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    Quote Originally Posted by CMF View Post
    Oh my goodness, you're all not being very reassuring! lol. I actually had no idea how long it would take, and had NO idea it could take as long as you're saying! Eek!

    I don't have comprehensive insurance. So I have to wait for her insurance. She is with a well-known insurer though so hopefully they get onto things in a timely manner?
    Mine was also comprehensive insurance, it was how I discovered my policy had hire car cover for a stolen vehicle not an accident. They did offer a very small discount for a hire car.
    I was lucky I had my in laws spare car while mine was getting repaired.

    Hopefully your car is fixed quickly

  2. #12
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    I never got quotes, I put in a claim with my insurer, they told me where to go for repairs and it was done in a day . This was alianz comprehensive when someone ran up the back of me

  3. #13
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    Get in touch with her insurer abd ask them to recommend a preferred repairer so you only need to get the one quote.

    Unless you can prove you use your car for business purposes, you're unlikely to have a hire car provided or reimbursed. Best to try getting a courtesy car from the repairer.

  4. #14
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    I was hit by a truck on the back left corner and the damage was shocking. We lodged a claim with our insurer and they had 3 preferred repairers near us. We picked one and they took 2 weeks to fix it.

    I would only imagine you need to get quotes if you are uninsured and at fault? Which it doesn't sound like you are.

    We didn't get a hire car just relied heavily on public transport and my mums car for groceries once a week.

  5. #15
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    Does your insurance policy have car replacement?

    My car just got fixed but panel beater only needed it for 1 day so I didn't bother getting a replacement car.

  6. #16
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    Quote Originally Posted by maternidade View Post
    I never got quotes, I put in a claim with my insurer, they told me where to go for repairs and it was done in a day . This was alianz comprehensive when someone ran up the back of me
    My current insurer doesn't do this. We have to get our own quotes.

  7. #17
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    There are car hire companies out there that will provide you with a car and they chase payment from the other insurance company; we've used one called 'it's not my fault'; they arrange to drop the car off at the smash repairers and collect it again after! DH used them when someone reversed into his 3 month old car last year! We have been told by repairers that if you are not at fault in the accident regardless of your inclusions in your insurance you should be able to get a hire car comparable to your current car.

  8. #18
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    My car is currently is for repairs, so I'm going through this at the moment.
    It was a couple of days from the time I lodged my claim, to going in to the smash repairs to get a quote...which I then had to take in for ANOTHER quote, as the damage was more extensive than they thought, and therefore RAC had to assess it. Once that was done, I was given a date to take the car in, which ended up being delayed for 2 weeks after that because they were waiting on a part. Luckily I still had my car the during that process. I dropped her off last Wednesday, and they told me a week for repairs. I will be calling them today for an update, just because I'm borrowing my FILs car, and it needs to go back on Thursday. All up - 6 weeks from accident to taking in my car, and then hopefully just a week for repairs.

  9. #19
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    Ok so on your advice I rang her insurer again, they do have a recommended repairer near me, so on my permission they booked me directly into that, for tomorrow morning for an assessment. They said I don't need to get other quotes. They have admitted fault, so I guess (hope?) that makes it a speedier process. I asked them about me being without a car and they said they cover a hire car up to $50/day, from the day my car goes in to get repaired to the day it comes out.
    So I was happy with that.


    But now as I got in my car to take the kids to school, the Check Alternator warning comes up! I don't even know what an alternator is, and if it's anything to do with the accident, or just an unfortunate coincidence due to my tendency toward bad luck . Don't even know if I should drive it (I didn't btw, we walked to school). Any ideas?

  10. The Following 2 Users Say Thank You to CMF For This Useful Post:

    BH-KatiesMum  (25-05-2015),Chillies  (26-05-2015)

  11. #20
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    Your alternator is the part of the car responsible for making sure your car battery stays charged. If it is playing up then it is likely you will start getting flat batteries.

    It is possible it was damaged in the accident. It is also possible it was a coincidence. Just make sure you emphasize there was no problem with it before the accident.


 

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