I have a KPI worth 20% and it relates to ensuring everyone else completes a process. The due date is the end of this month and despite sending out 7 follow up / reminder emails this year, less than 14% of staff have completed it. It requires manager involvement too so managers are all aware of the status because I've been following up with them. There is heaps going on in the business at the moment that this just isn't a priority for anyone.
So my question is, do you think I am justified in asking for a reduction in the weighting of the goal as well as the 100% target, even though I have successfully met the goal in prior years when things weren't so busy. Should I just suck it up and accept a lower bonus this year on the basis that it is achievable, or argue that because of business circumstances and it being completely out of my control it should be reduced? I'm just not sure whether I'm being unreasonable or not as I've always found my goals to be achievable so I've never even questioned them.