I got mine from harmonyj, took a few weeks but it was clear that it would take a little while as she had plenty of orders to fill. I did email her at one stage to double check a detail and received a prompt and accurate email in reply. I love my pram liner, great quality and durability. I got the standard filling, which I think is synthetic. My baby didn't have any problems, and I used it all summer in southern Qld. So I would definitely recommend harmony j! The patterns are great too, very hard to choose.