Hoping someone could help.
Just received a letter saying our family assistance (tax benefit A) has been cancelled because they are not satisfied with the estimated income.
I just had a new bubba in December that makes us a family of 5 and our income for the last financial year is no way near the threshold and this years estimated are based on last years and we have also over estimated a little just in case for this year because we don't want to be over paid. Why would they just cancel it completely and not even bother to contact us to obtain more information? And the letter has only one sentence!
Your family assistance has been cancelled. We are not satisfied with your estimated income?!
Really annoyed and I have to wait till Monday to speak to them!
Anyone else experienced this please?