I'm asking this for a family member whose DD is 6yrs old in Yr1 in NSW. Yesterday the DD asked the teacher 10min after the bell went to return to class from lunch if she could go to the toilet. The teacher refused her saying it was too soon after lunch and this resulted in her wetting herself. The DD's mother is absolutely furious with the teacher and her DD is beside herself. So what should the family member do? She is thinking about making a complaint against the teacher with the education department. Would this be the best course of action for her? She doesn't want her child or any other to suffer this kind of embarrassment again. Now her DD has to face her peers who all know what happened and this kind of thing spreads like wild fire. She has already had some bulling incidents last year (she was the victim) and was hoping for a fresh start this year. The thought is to change the DD to a new school.