We had one last night!
Mum is over visiting so dh and I decided to go out to eat as we never get to do anything together as don't have family or friends to babysit the kids, so as you can imagine, it was supposed to be special.
We weren't sure where to go so went to a local thai place we had been to years ago which was ok at the time.
We sat down, ordered a beer and a coke, and starters. We ordered salt n pepper squid. When It arrived, we ordered our mains. We tried the squid, it was cut into huge chunks and was extremely chewy! We each had one piece, and then we tried a 2nd to be sure it was the whole lot, the 2nd pieces weren't eaten, we just tried to bite into them and realised it was all the same, so I put them into the little bowl provided.
Anyway, we called the waitress and said it wasn't up to scratch, we asked if we could order something else as it was so tough and chewy it wasn't edible. She was a little 'off' but went and got us a menu. Next thing, another woman turns up who I assume was the manager or owner, she starts explaining that it's tough because it doesn't have baking soda added and that's what most other places do to soften the squid, so we said ok but this is too tough to eat. She then explains it again. And we're like 'yes we heard you, but we would like something else'
Anyway she grabs the plate and takes it to the kitchen and as she walks off she tells us we have to pay for the squid! I turned to dh and said ' you know what, I don't want to eat here anymore. She is so rude and we shouldn't have to pay for this as it's not acceptable, and I am now scared she a going to do something to our main meal like spit in it or something' DH agreed and we decided to leave.
So dh and I got up, went to tell her we would no longer require anything else, she then shouted at us in front of the whole restaurant and told us we have to pay for everything. We had only just ordered our mains when we first got the starter and our drinks were still full. I had 2 sips of my coke.
I told DH there is no way I'm paying for anything because we can't even take our drinks. She told DH he could take his drink (in a beer bottle) but mine was in a glass.
We went to the counter to pay for the drinks and I politely told her that her customer service wasn't very good at all, she blasted me saying 'you ate 4 pieces of the squid! You must pay for it' so I said no, we each had ONE piece! She called me a liar and said the chef counted them, so I said there are still 2 pieces in my bowl UNEATEN, on the table. She shook her head at me and I was furious! I went to the table and got the bowl and gave it to her, she STILL wouldn't acknowledge that we had only eaten two.
Anyway I then said to DH I'm sick of this. We shouldn't even be paying for our drinks.
All the while she was arguing with us saying she had never had customers like us!! I couldn't actually believe her attitude. DH and I never complain about food and we never make a scene. We are both non confrontational people.
Anyway we ended up paying for the drinks so I walked out with my glass as I was so ****ed off.! The waiter came and asked me for the glass and I said well I paid for my drink and I have had 2 sips, so the woman comes out the kitchen with a plastic take away container!!! Not a drinks container either!! A round food one. I was so angry, DH grabbed by glass and gave it to the guy over the railing and it ended up dropping and spilling over their seat.
Honestly, I felt like throwing my drink in her face (something I would never do and have never done) but we were so furious.
It ruined our evening as we just couldn't stop thinking about it.
I'm still angry