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  1. #31
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    When confronted about not paying originally, I would have stumbled, blushed, became very embarrassed and get slightly shaking hands. It's my reaction every time to finding out I've made a mistake- whether the mistake was actually mine or not.
    I then would have almost thrown my card at her to pay.
    I would have walked out ashamed and need to sit down for 10-15 minutes to calm down and figure out what to do next.
    It would hit me at some point to check my own bank statement, but I can assure you that little strike of inspiration would come afterwards.
    I'm damn well 31 and thought I would have grown out of reacting like this, but apparently not.
    So, I say good on you for even refusing to pay after her demands. I can't actually say for sure what I would have done afterwards because I'm not so gutsy- most likely a.
    Either way- dont shop there again!

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  3. #32
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    Quote Originally Posted by firsttimemum34 View Post
    I did A.
    I feel like I should feel good about doing the "right" thing but I don't! Her attitude made me wild!
    Good suggestions about taking the shirt back too and just shopping elsewhere.
    DF had already worn the shirt and loved it otherwise I would have I think!
    So yeah, I went back, paid for shirt and jeans.
    I nearly turned around though when she said to me "didn't think we'd see you again". I replied that i always intended to pay but wanted to check first.
    And the kicker - the salesperson is the manager apparently!
    Definitely put a complaint to the head office, for a manager to behave like that what kind of example are they setting for their employees

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    Honestly... D!

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    Definitely complain about her! The owners probably have no idea what a cow the manager is.

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    There is always a regional manager or head office, she will have someone to answer to and I would definitely complain. You obviously weren't trying to deliberately steal anything and if the salesperson handed you a receipt then of course you would assume you had paid. I can't believe they were so rude.

    Personally I would have taken the shirt back and told them to keep it and the jeans and not spent another cent there.

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    I would of done A if polite - the reaction she had would inspire me to do B.
    I would then be informing store owner/head office in writing. It was a staff member that sold you the goods in a declined transaction. I also believe in karma but if the jeans had of fit you would be completely unaware. She didn't need to treat you like a criminal

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    Her response to you is less than ideal, but did I read it right that you refused to even leave contact details? Why, if you fully intended to check and come back to pay, wouldn't you at least leave a name and contact number, even sign a piece of paper stating your intentions?

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    I would have sent head office an email explaining the balls up. Mention that due to the bad treatment you received you do not wish to go into the store and pay for it/return it. Invite the head office to send a courier at their own expense to pick up the shirt. I would hope they would offer you to keep it instead.

    Since it's too late for that I would still send head office an email complaining.

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    Quote Originally Posted by HopefulK View Post
    Her response to you is less than ideal, but did I read it right that you refused to even leave contact details? Why, if you fully intended to check and come back to pay, wouldn't you at least leave a name and contact number, even sign a piece of paper stating your intentions?
    I would be very reluctant to leave my contact details with someone who was so rude and arrogant. It's private information and I wouldn't want them having my details for no reason when they were clearly not capable of being professional. Even making a signed declaration to me would make it seem like the OP had done something wrong. She shouldn't need to prove anything, at that point the OP didn't know for sure that she hadn't paid, I think it's fair enough of her to assume that she had if she had been given a receipt. Why should she be treated like a criminal?

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    Quote Originally Posted by HopefulK View Post
    Her response to you is less than ideal, but did I read it right that you refused to even leave contact details? Why, if you fully intended to check and come back to pay, wouldn't you at least leave a name and contact number, even sign a piece of paper stating your intentions?
    This is exactly why i said i can imagine emotions were running hot during the exchange...


 

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