They have withdrawn $375 from my account for a breakfree home loan packaged I signed up for earlier last year.
I never received warning it was about to be withdrawn or even told this would happen.
Now I have $0 (-$375). Bills will be direct debited Monday, I have nothing for the weekend.
I have savings, but what if I didn't!! (Plus it's for other important things like Xmas presents and other bills).
I couldn't talk to Anz because this department doesn't open until Monday.
How can they do this???!