My child has been in child care for over 1 month now and we slowly we are finding the childcare to be negligent.
Last week, he came back with a scratch half of his arm length and we ask the child care their response is OH we didnt see it and we cant be everywhere to see it. Our response is this scratch he would have cried for awhile and how come no one noticed.
The very next day we heard a mum complaining about their kid receiving bruises and she was unhappy about the whole ordeal.
This week, we walked into the childcare at the end of day and now he has sustained scratches on his face and bruising. When we asked the child care, the person couldn't speak much english but her initial response was he bumped into something. We raised this with the director and she advised that it just happened and he fell off the carers leg on to the floor face planting. She said she didn't even have time to write an incident report..
We also noticed that same mum that complained was in the director's room complaining again.
We are unsure of what we can do and what we can say to the child care director. At this moment, we are uncomfortable in bringing him back to the child care and we have also got the issue of the noticed period too.
Any help on what actions we can take would be fabulous.