+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Join Date
    Mar 2010
    Posts
    1,033
    Thanks
    570
    Thanked
    331
    Reviews
    1
    Achievements:Topaz Star - 500 posts

    Default RE Leasing dept sent communal email to rental list of emails.. breach of privacy?

    We are currently renting through a real estate agent. The other week we received an email about an opportunity of leasing to own, for which we are not interested. However, the email included the names and email addresses of everyone on their rental list.

    About a week later, we received an email from a third party systems organisation that apologised for the error- not from the real estate agent.

    Am I wrong for being angry that a) yes the email was wrong and inappropriate but b)they had a third party send us an apology which in itself breaches our privacy. I understand when we sign an application that we allow for accessing and gaining information about us, but not for the agent to disclose private information to a third party systems management organisation.

    Annoyed.

  2. #2
    Join Date
    May 2012
    Posts
    898
    Thanks
    391
    Thanked
    218
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    It sounds to me like the third party is the operator of the real estates contact relationship management software, which alot of the time is a cloud based program these days.

    While the agent would have instigated the original email, it's possible they didn't know of the issue (and possibly still don't) of all emails being displayed hence the apology came from the third party.

    However all of that doesn't excuse the error itself and I would be asking the third party for an explanation and reassurance that they are putting procedures in place so that it doesn't happen again.

  3. The Following User Says Thank You to Donnab739 For This Useful Post:

    Nomia  (22-10-2014)


 

Similar Threads

  1. Facebook privacy question
    By moosey in forum General Chat
    Replies: 3
    Last Post: 21-03-2014, 20:51

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
sales & new stuffsee all
Bub Hub Sales Listing
HAVING A SALE? Let parents know about it with a Bub Hub Sales listing. Listings are featured on our well trafficked Sales Page + selected randomly to appear on EVERY page
featured supporter
KindyROO
KindyROO offers activities for babies & toddlers in a fun learning centre, focussing on developmental education. Classes are available at three Brisbane and two Gold Coast locations. Enrol today & help your child to reach their full potential. Visit the website to find out more.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!