I attended a concert on Thursday night and stayed in a hotel for convenience. I booked and paid for the room a month ago.
When I checked in, the clerk at the front desk asked for a credit card imprint, which I have done before at other hotels and I believe this is standard incase there are any incidentals they need to recover.
I checked my bank account the next day after arriving back home and the hotel had taken over $100 out of my card. I called the hotel to ask what this was for and they said it was standard and it was room bond. I was advised the money would be refunded after 48 hours. It's a long weekend in NSW, so I was told it will probably be Wednesday before I see the money.
I'm pretty peeved that they did this, as it was not explained to me at the time I checked in, and the card is not 'credit' as such, it's my savings account (visa debit).
This is mostly a petty vent, but I'm wondering if this is something a lot of other hotels do? It seems like a sh!tty practice to take someone's money the second they check in and then return it days later.