About a month ago a car stopped suddenly infront of me and I of course ran up the back of it. More damage was done to my car than hers, but she of course has taken advantage of the fact that legally I am the one at fault and so she is claiming it through insurance. Not something I would have done had the roles been reversed, but hey. Can't fault her for that.
I was sent one quote via her insurance company for a repair, at a notorious panel shop in my town that quotes higher for insurance jobs. I emailed back straight away asking for another two quotes.
I have again been sent the same quote. Am I not within my rights to request she gets three quotes and then choose the best of the three? That is what my insurance broker has told me?
BTW we have decided not to use our insurance to pay for it, because the excess is $500 and the quote was $630 or so. I wanted the other quotes to see if it could be bought down any further.
I just got off the phone to a very rude man at her insurance company who kept talking over the top of me when I was just enquiring whether or not she had gone to anyone else for a quote, and if she had could I please be sent them.
Can someone please help? Is she required, in Vic, to get three repair quotes or not?