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  1. #11
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    Customer service with NAB is very poor, and we have issues with our cards constantly. We are looking to change very soon.

  2. #12
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    Degrassi have you had a review of your banking? My bank offers a free one on one appointment with a customer service rep who will sit down and go through all your accounts and transfer/change your accounts to make sure you're not being charged too much in fees. They recommend you have one every year.

    I'm with Bank SA/st George who are owned by Westpac.

  3. #13
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    Quote Originally Posted by HarvestMoon View Post
    Have you looked into Newcastle permanent? A lot of people seem to use them/are happy with them.

    Sent from my GT-I9505 using The Bub Hub mobile app
    Not yet, but I'll check them out

  4. #14
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    Quote Originally Posted by Taiyed View Post
    Degrassi have you had a review of your banking? My bank offers a free one on one appointment with a customer service rep who will sit down and go through all your accounts and transfer/change your accounts to make sure you're not being charged too much in fees. They recommend you have one every year.

    I'm with Bank SA/st George who are owned by Westpac.
    I haven't. I'm with a building society, not one of the big 4, so I'm not sure if they can actually do anything to lower the fees to keep me as a customer.

  5. #15
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    in that case I'd definitely shop around. It will be worth the hassle in the long term.

  6. #16
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    ANZ don't charge for a visa debit card. $5 is there everyday banking account fee but that can be waived if you receive benefits into the account or if you work with a company affiliated with ANZ (unless all that's changed in the 3 years since I worked there!)

  7. #17
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    We use bank west. Get visa debit paywave cards, no fees and unlimited bpay payments etc

    Most 7-11s have bank west ATMs. But also give u free withdrawals from any of the big 4 banks. The ATMs charge is to withdraw but bankwest reimburse us the fees.

    I had an issue once where we were charge $5for a statement reprint we never requested. I called to ask wtf and they refunded it without question.

  8. #18
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    We are with NAB and pay nothing in fees.. I also have our savings with UBANK for the good interest rates

  9. #19
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  10. #20
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    I'm with Ubank. No fees, free Visa card and high savings %

    And their customer service is excellent. I used to be with ANZ but their fees and attitude towards customers are a joke
    Last edited by ExcuseMyFrench; 09-06-2014 at 22:01.


 

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