and really jump up and down and tell them you will be posting to all your friends on facebook etc about this ....
I found an old coles myer card a few months ago that was years past the expiry date so I emailed them to try my luck and they said they will always honour it no matter what the expiry so next time I went shopping I was so nervous but used it and it worked! But they are a big company so fingers crossed yours is still usable! It's not right when they don't honour it, I mean they got the money either way!
Yay got an extension and a booking. Good result
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