So, after 3 months of getting mucked around JUST for a newstart claim, DP & I have found out that on monday when we went in the hand in the same documents that we filled 2 months ago, that we needed additional info on our relationship status (?) so we handed that in on friday, only to be told that his claim had been rejected on the money we went in due to failure to provide extra documents which we both handed in on monday and friday.
So now that his claim has been cancelled, will DP have to start from te beginning again to re-claim for the same thing from the past months of hell, or will they just re-open the same claim and we will get the 6 weeks worth of backpay he is entitled to?
I swear I'm going to have a mental breakdown if we dont get the 6 weeks of back pay. I'm at financial breaking point and cant deal with the stress bills and rent keeps piling up and having no way of paying, let alone having petrol in our car or food on the table, we litually have $10 left in our account and have no way of knowing when we will get payments back on tract
The claims officer only sees by appointments but the person we spoke to yesterday wouldnt give us an appointment with her, were only allowed to "drop in" and see if shes available WTF!!!