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  1. #171
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    I have complained on their fb page and I've left a message on their customer feedback service.

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  3. #172
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    In my experience Dominos are really quite good about following up complaints- you should receive some small compensation. I hope you also put in a complaint about the store manager- I would image they wouldn't like that one bit. I ordered online once and picked it up, got home and realised they had forgotten my dessert. I sent an email complaint through, had the store manager on the phone within an hour, very apologetic and I received a whole meal deal in compensation (about $35 worth I think, just for a forgotten dessert?!)

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    Quote Originally Posted by cluckcluck View Post
    Dominos pizza. I had to throw it out because one of them had a bug on it I called the store and complained to the 'manager' and she was less than helpful. So so so annoyed and angry
    Gross! I am fighting with dominos at the moment, I ordered delivery pizza the other day and it took over an hour and when I got it it was literally stone cold and the chocolate mousse I got for DH was hot and melted. I spoke to the manager and they agreed to refund my credit card yet they still havent and are now saying it was not agreed to. I am peeved off, the food was disgusting.

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  6. #174
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    Quote Originally Posted by peanutmonkey View Post
    Gross! I am fighting with dominos at the moment, I ordered delivery pizza the other day and it took over an hour and when I got it it was literally stone cold and the chocolate mousse I got for DH was hot and melted. I spoke to the manager and they agreed to refund my credit card yet they still havent and are now saying it was not agreed to. I am peeved off, the food was disgusting.

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    They ended up refunding the one pizza with the bug on it even though I bought 4 and chucked them all out. Then the manager had a hissy fit because I didn't take the whole pizza back in, I only took the piece with the bug back in.

  7. #175
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    Quote Originally Posted by cluckcluck View Post
    They ended up refunding the one pizza with the bug on it even though I bought 4 and chucked them all out. Then the manager had a hissy fit because I didn't take the whole pizza back in, I only took the piece with the bug back in.
    Yikes! Neither of those stories are good enough! Was this the decision of the stores, or head office?

  8. #176
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    Quote Originally Posted by Nomsie View Post
    Yikes! Neither of those stories are good enough! Was this the decision of the stores, or head office?
    In my case it was the store manager. I'll be complaining to head office.

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  10. #177
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    Satay chicken, rice, and some greens.

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    Easy dish tonight. Tuna and spinach creamy pasta bake with salad.

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    Thai lemongrass stirfry chicken with noodles!!

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  13. #180
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    Chicken and veg pie.. it's got pretty good reviews so I'm looking forward to it! Just wish it would make itself...!


 

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