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  1. #11
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    We had to pay back a couple of grand when they stuffed up ours. We reported the income change they just never updated the system..... So you will have to pay it back as you weren't entitled to the money whether they stuffed up or not

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    expectingnumber4  (16-01-2014)

  3. #12
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    They made a mistake with my dp when he was sick from work for almost 2 months. They added an extra week or overlapped a payment, something like that anyway. He appealed it saying it was their mistake and got a letter a couple weeks later saying he didn't have to pay.

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    expectingnumber4  (16-01-2014)

  5. #13
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    No matter what the reason is for the overpayment you'll have to repay it and if you're due to have a baby shortly i would sort it out asap or your baby bonus/ paid maternity leave may not get paid until a payment agreement is reached

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    expectingnumber4  (17-01-2014),grooviechic35  (16-01-2014)

  7. #14
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    Yea they stuffed up our yearly income and I had to pay 1700 and then again another 250 so I just don't bother anymore

  8. #15
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    If you can maybe change to annual payments.... Since then we have had no drama, we do our tax and then they calculate and send

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    expectingnumber4  (17-01-2014)

  10. #16
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    Quote Originally Posted by grooviechic35 View Post
    If you can maybe change to annual payments.... Since then we have had no drama, we do our tax and then they calculate and send
    Wow I didn't even know that was a option. That would actually help out a lot. do I just let them know I want to change? Isthere a certain procedure or criteria that neefs to be met?

  11. #17
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    Quote Originally Posted by RmumR View Post
    No matter what the reason is for the overpayment you'll have to repay it and if you're due to have a baby shortly i would sort it out asap or your baby bonus/ paid maternity leave may not get paid until a payment agreement is reached
    Yes I plan too. I do have a appoinment with them today at 1.30 to speak about these issues. I just hope it is all sorted asap with bubs coming.

  12. #18
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    Yep, just give them a call and tell them you'd like to start receiving any money annually, instead of fortnightly. We do this now as it's far too hard to try and estimate DH's income due to work bonuses etc...

    As for the debt, you can appeal it, but you will need evidence, a reference number from a phone call, any documentation that might have occurred if you went into a branch, that sort of stuff.

    Slightly different, but I got slugged with a $14,000 debt because despite taking papers in confirming student enrolment forms (this was about 13 years ago), them photocopying/keeping them, about 3 years later they came at me claiming that I was receiving youth allowance when I wasn't entitled to it, because I was never enrolled in any type of study. I was absolutely FURIOUS. I had done the right thing. And by the time it all happened, I was no longer studying and had moved to a job seeker allowance and couldn't get hold of copies of my enrolment forms (the place I studied through no longer existed), and so as I had no proof, I couldn't appeal and was stuck with a $14,000 debt

    They just garnished 10% of any centrelink allowance I was on, or when I was working, 10% of my wages until it was paid back. It took my 10 years paying it back at the rate they set.

    My words of wisdom: document EVERYTHING and KEEP IT. Even if it means holding on to things for 5 years!

  13. #19
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    Thanks Lilly.
    I will definitely be doing this from now on. I am on hold with them now to get some more info aboabout it for when I go in

  14. #20
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    Update time-
    The lady I saw in the office was wonderful. she realized that we had done nothing wrong and made sure my payments were not stopped, which is a massive relief with bubs on the way.
    she did say that we need to re-lodged all forms asap and from now on all my payments will be put throughaccprding to dfs pay, which is good

    I spoke with her about the annual payment and she advised me that I could apply for it but need to wait for there investigations are complete.


 

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