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  1. #11
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    You can type ABN search in google and type in business name or ABN

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    olismumma  (03-01-2014)

  3. #12
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    Ask for their insurance details. Or alternatively call your home insurance and speak to them to deal with. If they are a registered business your home insurance should be able to go after them.

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    olismumma  (03-01-2014),SuperGranny  (07-01-2014)

  5. #13
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    Quote Originally Posted by PurpleButterfly4 View Post
    Shame them on the FB page for starters.
    You should be able to check their ABN through the same website.



    Single mummy to a wonderful DS (Born 11/12/2008)
    Good idea. I would complain on the local fb page where you found them as well.

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    olismumma  (03-01-2014)

  7. #14
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    Quote Originally Posted by Bunny Lover View Post
    If they're insured.. Shouldn't they claim it on insurance? The damage might not be worth as much as the excess though. Regardless it needs to be fixed!
    This! I said this to them and they said they wont be claiming it on their insurance!
    I get they will have to pay more but not my problem. It does need to be fixed

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  8. #15
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    Also abn is registered and I just got off Facebook a few weeks back (having a break) but friends have said to name and shame also... could I get in trouble?
    I will wait for my new oven knobs to arrive first.. if they do!

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  9. #16
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    Quote Originally Posted by olismumma View Post
    Thats a start im just thinking they think theyre invisible as I have no proof my oven didnt look like this from start :-(

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    Wouldn't the messages they sent you regarding repairing your oven be proof enough?

  10. #17
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    Quote Originally Posted by kelbel86 View Post
    Ask for their insurance details. Or alternatively call your home insurance and speak to them to deal with. If they are a registered business your home insurance should be able to go after them.
    Great idea :-)
    They didnt give me a receipt though.. can I still do this? They said they will be sending a letter addressed to me with replacement knobs but they arent fixing rest of oven...

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  11. #18
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    The emails should be proof enough.
    I would tell them I would be contacting Fair Trading and going through my insurance and they will be in touch with them.

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    olismumma  (03-01-2014)

  13. #19
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    Quote Originally Posted by cluckcluck View Post
    Wouldn't the messages they sent you regarding repairing your oven be proof enough?
    Oh yes good thinking!!! :-)

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  14. #20
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    Really really appreciating the help ppl... should I contact fair trading also??


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