Just wondering if anyone one can give me some advice?
I recently order something through ozsale and after paying for it was then told it was not available due to inventory issues and I have received a voucher for the amount to use on my next order. After many issues with ozsale I had decided after this order that I would no longer be using them as I was having too many issues with them.
After been told that I had received a voucher I contacted them and said I wanted it refunded as I wouldn't use the voucher. They have just responded with once a voucher has been issued they can't refund it back to credit card.
I have said to them it is not good enough and if it's not refunded I will be taking it further.
Do I have a leg to stand on and if I do, who do I contact?