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  1. #1
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    Default Lyn Burmeister - how to communicate after hours

    Hi Ladies! This is my first ever post so hope I'm doing this right! My story, I've been a patient of MIVF for the last 2 years and have done 8 stim cycles. The first 7 of these were BFN but the last one was a BFP but resulted in a miscarriage when the baby stopped growing at 5.5 weeks. I'm in the process of possibly transferring to Dr Lyn Burmeister at Monash IVF but am having difficulty communicating with her. Before my most recent cycle with MIVF I had made an appointment with Lyn and after waiting a couple of months to get in to see her the apt ended up occurring the day after my last embryo transfer. I was quite optimistic when I walked out as she seemed to have some new ideas etc and put me on melatonin straight away etc. When I got my BPF I tried contacting the nurse by email to ask whether I should cease taking the melatonin because I didn't want to tell my MIVF specialist that I had been "cheating" on him with another specialist. I never heard back from the nurse and ended up seeing a pharmacist and he said to come off the melatonin so I did. Then when I went in for my 6 week scan and we didn't see a heart beat I contacted Lyn via email to let her know the update. Again, no response. A week later I had a follow up scan, again no heart beat and I was subsequently booked in 2 days later for a D&C as it was quite clear on the second scan when the baby had stopped growing. Another email to Lyn and again 5 days later no response, even when I had just said that I had been through a miscarriage. I ended up calling the rooms, which I find really difficult to do during business hours and they said Lyn could call me back after 5pm a few days later. As I have a 1.5 hour commute from 5-6.30pm I asked if the call could be at a specific time or at least after 6.30pm when I get off the train, she said no. She said if I couldn't have a phone call after 5pm I was going to have to have a consultation with Lyn. All I wanted to know was whether I should resume the melatonin, how long she wanted me to wait for my next cycle and to have a bit of contact with my doctor! Perhaps even a bit of sympathy would be nice! I ended up speaking to the receptionist twice, she wasn't aware of my emails, when I said I recently had a miscarriage she didn't even say sorry to hear that! I thought I was coping OK but to not hear any ounce of sympathy was really upsetting, particularly given we hadn't told anyone other than the pharmacist we were pregnant so have been grieving our only BFP loss in private. I really cant be going to Richmond every time I have a little question but can't be waiting weeks to hear back to a simple email either. I love my MIFV specialist, I can call the rooms as early as 7.30am and they will either phone or email me back. I can email my specialist and he will email be back as well. Makes life so much easier not to have to make an appointment for ever little thing, particularly when I have been cycling nearly every 2 months for the last 2 years which has required lots of EPU, ETs and progress scans. I like to keep the actual appointments for the those things, the ones that can't be managed via phone or email. Has anyone ever been treated by Lyn and worked out a good way of communicating with her inbetween appts?

  2. #2
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    I am sorry for your loss. I suggest accessing the counsellor at either MIVF or Monash to help. We have done thus and it has helped us.

    Are you a registered patient now at Monash? I'm thinking that if you aren't it will make communication difficult. Just seeing Lynn doesn't make you registered.

    As for Lynn not contacting you she has been away a lot recently at conferences. She is away currently. I am finding this a little frustrating myself but am speaking regularly to my nurse.

    I actually suspect that Lynn is taking on more patients than she can handle. I can't rave about her like others do but I think she knows her stuff and if anyone can get us pregnant she can. I haven't found that she has much of a bedside manner.

  3. #3
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    Hi Truffle thanks for your reply. I am fully registered with Monash, I was able to use the police checks I had for MiVF and had my compulsory counselling session shortly after I got my BFP. I know Lyn has been away, I suspect at the same conference as my MIVF specialist! I forgot to say that when they said to me it sounds like I need to make an appt to see her they offered me the end of November! I don't understand how I can manage treatment under someone that it takes 6 weeks to get in to see for an appt! I knew that was the case for initial consults but for a current patient that seems ridiculous. That's 2 cycles missed, not that I'm looking to start again straight away after the MC I'm just thinking in future scenarios. I think I need to change doctors and try a fresh approach but if my doctor is not reasonably accessible I think the stress that brings will undo any benefit I get from changing. I will try the counsellor and see if they have any advice. I really just want to know if my BFP has changed the plan we had for treatment when we expected that cycle to fail like the previous 7. And of course to sort out how I communicate with my doctor moving forward. I don't think expecting a quick response from her or her staff to say "we have your email, sorry to hear about MC, Lyn is away but we will pass this onto her when she is back" is too much to ask!

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    I've been with 3 different clinics and only communicated with the nurses after the initial consult. They're the ones I always contact with questions.

    I'm sorry about your miscarriage.

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    Sorry to hear about your loss. I have suffered a loss too and am back on the ivf roller coaster again!

    I am currently a patient of Lynn burmeister after moving from MIVF.
    I know that Lynn is a very busy woman and has gotten more so since I have seen her. I'm sorry you are having a rough time getting in contact with her. I wouldn't email them as they are super busy and call directly. I haven't not had a bad experience with her not answering my calls and she has always called me back when I needed her even when it was 10 pm at night. That shows how busy she is.
    Seeing you were with MIVF at the same time as seeing her puts you in a difficult situation. You will need to register with monash ivf and follow all the processes first. I would suggest calling them to put the ball in motion and it won't take so long. You will probably need to wait to see Lynn so she can organise your ivf protocol first but it is worth it. I had a bfp first go with her. Just ask to be put on the cancellation list.
    Just so you know. Once you see Lynn for that initial meeting you won't see her again until you have your pregnancy test results and need another appointment or have a pregnancy scan. It's not like MIVF where your specialist does all the scans and procedures. You have a much closer relationship with your nurse who will liaise with Lynn if you have any questions. I preferred that, as you don't feel like another number.

    As for melatonin, I took it this cycle 15 days before starting my new stim cycle till egg collection. Do not take it longer than that day, it is only it improve egg quality. Another hint from Lynn start taking vit e supplements 1000 mg once a day to help egg quality and lining.

    Hope that helps and if you need another else pm me. Good luck!

  6. #6
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    Whoops forget what I said about registering with monash sorry

    Usually a subsequent appointment in over the phone.

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    Hi Riss78, you're right it is absolutely a rollercoaster. Fingers crossed this cycle works for you. I am fully registered with Monash, Lyn had already given the prescription for the pill to start when I got my period. I really hadn't expected that last cycle to work so it was quite a surprise. I had tried emailing the nurse and I never heard back from her either. I much prefer email because I can write those any time of day and then they can get back to me at whatever time suits. I didn't realise that with Monash you don't have the scans with your own FS. Who does them? Do they do them early in the day? I'm used to having my scans with my FS at about 7-7.30am and then going to work and no one suspects a thing because I'm usually the first to arrive at work. I've restarted the melatonin and my other vitamin supplements, I had also been on DHEA with my other FS that Lynn had indicated she agreed with so will start that again also. Lynn put me on the melatonin straight away and I was just starting the 2ww so I was surprised that you said to stop it on the day of pick up. I guess I just figured everything should be the same as at MIVF but a different doctor and hopefully different results! I suppose I will just need to learn how things work at Monash a bit better. Thanks for replying, I so hope this is the last ride on the rollercoaster for you. Good luck! It looks from your signature that you have had better cycles after you changed clinics? PS why can't I get the ENTER button to work when i'm posting? Is it is bubhub trick?

  8. #8
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    Thanks so much I hope this is the one! And also for you!

    We definitely got the best results this time with 5 blasts to freeze! Lynn added menopur with gonal f this time. Plus I did three month of chinese herbs before starting so think it all helped. Hope you get through to her and get started straight away. Have you been assigned a nurse? Mine is Charlotte and she is lovely.
    Don't worry scans are super early. They are done downstairs at Richmond at monash ultrasound. Once it's done, they give you the results and you go up to monash ivf for a blood test then see your nurse to see what happens next. I found it a lot less stressful as I never had to wait. In both cycles there I've only needed to go to two scans before egg collection.
    It was different not to see your FS but mine really wasn't the best and he would always rush through the scan and brush over my questions.
    Also monash protocol is a little different and more effective. Injections start day 2 instead of later. They get you to start progesterone day after egg collection not night of transfer to get your lining ready before transfer.
    Moving there has been the best thing ever. Communication is very good between your nurse and Lynn. So don't worry if you don't see her. I had a horror egg collection last time and was very sick after and she was very kind to me calling to see if I was ok and getting me to come in to see her. Plus once I was pregnant she allowed me to come to get extra scans because she knew how anxious I was after my missed m/c I know she can come across rude at times but she is quick and concise. Plus I'd rather have a good doctor that knows what they are doing and tries new things than one who is nice but knows basics and won't listen to their patients like my last fs. (That's a whole other story!)


    I wish you all the best with your new cycle.

  9. The Following User Says Thank You to Riss78 For This Useful Post:

    williteverhappen  (19-10-2013)

  10. #9
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    Not sure about the enter key. Im using my iphone

    Also if you want support there is a Lynn thread here too. You can read and see the many success stories there.

  11. The Following User Says Thank You to Riss78 For This Useful Post:

    williteverhappen  (19-10-2013)

  12. #10
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    That's really reassuring thanks soo much. Really great to hear that you have been getting closer and closer to holding your bub. My current FS is good, we have tried Down Reg, antag and flare and each time have changed something. I've been on DHEA since December 2012 and have tried prednisolone as well the last couple of cycles, I think that helped with my BFP but we were told to stop taking it once I got the positive blood test so maybe that was why it stopped growing so soon after, I guess it was either NK cells at work or there was actually something wrong with the baby. We have only ever done day 2 transfers so I'll be interested to see if we get any that make it to blast under Lynn, we have always been told if we tried to even go to day 3 that they probably wouldn't have survived. This seems likely given we have only ever had 4 suitable for freezing and only one of those thawed and was suitable for transfer, still resulting in BFN. My nurse is Sheila, I still haven't heard from her since my email a month ago! I might try her again and see if I have more luck, if not maybe I can ask to switch nurses??


 

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