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  1. #1
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    Default Something is wrong at our daycare center... What are my rights re information.

    Hi guys, apologies in advance if this is a little long.


    DS has been in daycare for over 2 years and we have always been above impressed with the staff, the center and the quality of care he receives.


    However in the past month things have drastically changed. It began when DS was moved up a class and had to leave 2 REALLY good carers he'd let into his heart. Little changes ensured, he didn't seem as happy to be dropped off in the morning, and was coming home really dirty in the afternoons - something that hasn't been an issue before. He was in the playground without a hat 2 weeks in a row, then we started collecting him from these 'new faces' - teachers who are new to the center and clueless to who DS was. This place is like a family daycare even though it's not, all the same staff had been there for years ect. So we knew something was off.


    so last week I came to get him and his new teacher was actually around, so we had a chance to chat. She apologised for not being around and explained that there were some staffing issues in the centre and as A result she'd been relieving In other classes. I pressed her on the issue and she came out and told me that the centre OWNERS (as apposed to the manager I've been dealing with since we started - who I love dearly) had stepped in and taken over management. Then she admitted that the manager I'm so fond of has been "stood down", and that 2 other fantastic staff members had resigned because of the sacking. She said an 'agency' had been called in to evaluate the centre and as a result a whole heap of changes were going to happen including moving all the age groups and rooms around. My son will be moving rooms and leaving his new teacher again, but she didn't know who his new teacher would be and said she'll keep me updated.


    Apparently the situation is an 'ongoing legal issue' so staff aren't allowed to tell us what happened, the above info is all I could get. In my opinion the center is failing with the removal of manager and valuable staff, and I'd REALLY like to know wtf has happened. The owners sent a letter that basically said changes were happening, our kids are still being cared for blah blah blah. No official statement from them about the firing or even notice the manager was gone. Do I have a right to more information here?

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    mrs nv  (14-10-2013)

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    Personally I'd leave! Cut my losses rather than waiting in limbo. Things must be bad if the good carers left!

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    Hi - we've had some issues with DD's childcare recently. I'm wondering if we might even be talking about the same place. You wouldn't be in south west Brissy by chance would you??? If so we can take this conversation off line and use PM but you will need to make a few more posts before we can do that.

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    Oh that sounds really bad. Unfortunately though daycare centres are a business and these things can happen in business.

    Ifit were DS's centre I'd be up set too - he's had the same group of careers since day dot (2.5 years) and we all know each other so well, plus a very low turn over of kids too. BUT, I would not take him out if I were you (although its totally up to you), as maybe it's just a temporary thing and the carers could even come back.

    Id just speak to his temporary carers about the hat while outside (they should know i agree), getting too dirty (although its kinda good for kids to get all dirty imo but that's just me), etc. as they probably just don't realise. For now, I would think it best to keep your DS where he knows rather than change to a whole new centre.

    I hope it all gets back on track again soon. Things do change in life and that goes for toddlers too, but yes just speak up on what you expect for the time being. Things should hopefully settle don again soon. Those owners sound horrible though, clearly it's just a business to them

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    id say if it's a legal issue then no you won't find out what is happening. it could have been a matter where she might have been stealing and nothing to do with the kids.

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    Mmm unfortunately I see this a lot in child care. Unfortunately sometimes the owners are to blame. Ive been in a situation where the owners were so hell bent on making profits they weren't putting money back into the centre and we were struggling. The director stepped in and said it wasnt good enough and as a result she was pushed into a corner until they made it so hard for her to even come to work she quit- many staff were unhappy and also quit.
    Not saying that this is the case of what happened but ive been in child care long enough to know that there is always some sort of drama going on either between staff or between management and owners.

    You may find it will take a while to resolve itself too if they need to do a big shuffle and appoint new director and staff members.

    Sent from my GT-I9100 using The Bub Hub mobile app

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    Lalasmooch  (14-10-2013)

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    What information are you after? Obviously they need to respect the privacy of those involved and it sounds like they have at least communicated by letter?

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    While it does sound concerning, I would just be assured by the fact that this 'agency' will probably be keeping a very very close eye on things for a while now to make sure everything is above board.


 

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