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  1. #21
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    This reminded me of an experience from the other side of the argument (although I absolutely know where you're coming from, I've had some terrible experiences with vodafone!!!).

    Dh an I are living in Germany and we try our hardest to speak German to people when we go out. We have "mastered" certain phrases that are used a lot and no matter how hard we try and say it perfectly, we suck and it shows on people's faces. Mostly we just get replied to in English which is frustrating in itself because we are trying to learn a second language! It's like they're saying "haha nice try, your German sucks, lets talk English now" (for the record, their English is very good).
    Anyway, bit off topic, just thought I'd share

  2. #22
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    Wusn't me wus ut? My kiwi accint confuses everyone und thuy ilways gut upsut.

    I actually had similar experience today and my job involves medication, so not something you want stuffed up because you couldn't understand someone's accent.

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  4. #23
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    Quote Originally Posted by MrsDL View Post
    This reminded me of an experience from the other side of the argument (although I absolutely know where you're coming from, I've had some terrible experiences with vodafone!!!).

    Dh an I are living in Germany and we try our hardest to speak German to people when we go out. We have "mastered" certain phrases that are used a lot and no matter how hard we try and say it perfectly, we suck and it shows on people's faces. Mostly we just get replied to in English which is frustrating in itself because we are trying to learn a second language! It's like they're saying "haha nice try, your German sucks, lets talk English now" (for the record, their English is very good).
    Anyway, bit off topic, just thought I'd share
    Lol, I've had the same thing! I've put my best high school Italian into action only to be
    A) given a blank look as I've obviously muffed it up
    B) been replied to in English (usually with a mildly exasperated or sympathetic look for my efforts)
    C) replied to in such fluent Italian that I end up looking blankly back at them!

  5. #24
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    Yep I totally get this, feel awful but what can you do.
    Fed ex in Sydney rang Uni on Monday, saying there was an issue with a incoming chemical from America. I could hardly understand what she was saying, I kept telling her yes our lab had ordered it but we don't deal with the orders the order people do.. I vaguely worked out she wanted me to transfer her to the order section, I kept explaining I couldn't do that as yourve rung a lab not a office.. Then she said she'd send it back to America and hung up!!!!! This took about 30 mins out of my day! Then I had to ring back and explain I didn't want the chemical sent back! Spoke to an Australian this time!!

  6. #25
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    Quote Originally Posted by FearlessLeader View Post
    I had this problem with a Dr in the ER when I was miscarrying. It was pretty awful, I had nfi what he was telling me, if I was still pregnant or what was going on. I basically went home, finished miscarrying and came back the next day. When I did French lessons at school I wouldnt have passed if I'd spoken with an accent no-one could understand. U thought the IELTS test was a little stricter than high school French, but I must be wrong.

    Sent from my HTC One SV using The Bub Hub mobile app
    That's disgraceful Fearless! If a patient going through a miscarriage doesn't understand what the doctor is saying then the medical accreditation has failed! Sorry you had to go through that...

  7. #26
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    Hey folks, I'm back and extra cranky after sending an email to the lady.

    To clarify its a small company for an essential service and its not easy to get someone else to talk to. Fortunately I think I understand things now. Gotta love email.

  8. #27
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    I'm another one who is absolutely terrible at accents. It's so mortifying


    Sent from my iPhone using Bub Hub app

  9. #28
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    Quote Originally Posted by MrsDL View Post
    This reminded me of an experience from the other side of the argument (although I absolutely know where you're coming from, I've had some terrible experiences with vodafone!!!).

    Dh an I are living in Germany and we try our hardest to speak German to people when we go out. We have "mastered" certain phrases that are used a lot and no matter how hard we try and say it perfectly, we suck and it shows on people's faces. Mostly we just get replied to in English which is frustrating in itself because we are trying to learn a second language! It's like they're saying "haha nice try, your German sucks, lets talk English now" (for the record, their English is very good).
    Anyway, bit off topic, just thought I'd share
    Do you go to language classes? I found the Germans to be lovely. Loved the fact that they spoke English back to me when I parroted phrases from the tour book language section... Suited me fine

  10. #29
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    Quote Originally Posted by VicPark View Post
    Do you go to language classes? I found the Germans to be lovely. Loved the fact that they spoke English back to me when I parroted phrases from the tour book language section... Suited me fine
    Not anymore. And yes they are very lovely! I think they just want to speak English most of the time. I heard they get very excited when they meet people who only speak English so they can practice, haha! Yeah it's good but we've been here a year now and don't know much. Classes are so expensive and we're talking more and more English to people the longer we're here

  11. #30
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    I don't believe it's racist to say you find a language barrier frustrating

    We used to be thru optus and years ago had quite a few issues with our service. Clearly they outsource their customer service overseas and it was so unbelievably frustrating trying to understand each other.

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