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  1. #1
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    Default Daycare injury- lack of supervision(long)

    Hi all,

    Just needing some help/advice on an injury my son sustained today at daycare.

    This is a LONG post

    Bit of background:
    A new girl has started in my sons room (3-4 year olds). The girl has been there for about 3 weeks and in my opinion has a social disability or severe problems at home. She is influencing all the children in the room, and requires constant one on one care (which the centre cannot provide). Some example of behaviour;
    - Hit/pushed my son when i picked him up and was holding him because he said "my mum" (about me) and then after hitting him, turned around and pushed another child into the fence
    - picked up and tipped a table nearly injuring another child
    - Frequent tantrums
    - No sleep
    - constantly eats off the ground
    - lies on the floor
    - kicks,bites and scratches staff and othed children
    - her mother slapped her on ths face for eating food off the ground (at daycare!!)
    - grabs ahold of other kids parents and wont let go

    She is a fairly tall and solid girl, and is extremely heavy, i was picking up my son the other day and she pushed through the gate go be let out and i couldnt get her back in. There are alot of incidents that have happened just over the past 3 weeks, too many to list.

    Anyway after noticing a huge personality change in my child and others, i asked at school what wS different, i aS gjven the answer of this girls arrival. The room teachers explained that they were documenting all incidents to go over with the mother and make the decision to have her tested. Her mother when told about any of these things laughs it off and quite frankly shes seems a little off. The teachers explained that because of the unstableness of this girl someone had ti be with her at all times to prevent her from injuring herself or others. The dag care has not provided an extra staff member for this.

    The incident... I received a call frkm the school today at 2.45 from the manager telling me that my son had an accident in the bathroom (he is 3) and that no one was supervising in there, when ghe teacher went in he was on the floor holding his face crying. He had "fallen over" and hurt himself. She told me he was then given an ice pack and put to bed. When he woke up she checked the injury and notjce dried blood on his teeth and said he wasnt eating afternoon tea but icecream instead. I asked her if there was any injury to his actual teeth she replied "no it doesnt look like it, just like his gums". My son is in the faze of saying "he hurt me" but never replies with a name when questioned only "my friends" (if that makes sense), i asked why he wasnt being supervised considering it was after lunch and all the children eere asked to go to the bathroom prior to rest time to which she replied " we were all in the room". I also asked who else was jn the bathroom as he couldnt have just fallen over , i got the reply no one else. thought easy enough accidents happened and since he was fine then told her i would be in to see her soon. At the end of the conversation she quickly mentioned " your sons says *insert girls name* pushed him but you know the faze he is going through" thats what got me thinking, he never says who has hurt him - ever!!

    Fast forward to me picking hin up (nearly finsihed i swear!!) I see my sons mouth, ths bottom lip is split open and blue, his two front teeth are all bloody and one is loose!! I read thd report and states "accident not witnessed child found in bathroom alone, jnjured first aid given." His teeth werd out of his gums!! I looked at the tine of jncident 11.50am. It took them nearly 3 hourz to realise such an injury should be told to me. Manager wasnt there, i was then informed on the downlow that this girl was found in the bathroom with him, the report was written with this in it until manager spoke to me, when it was then changed to the kne i recieved.

    I need advice/opinions on the following;
    - the girls conditikn is unknown as yet (need to get parental permission for testing) and i was assured during the same phone call when i asked the manager what was happening with her, that she was under constant supervision. Why was i told she was not in the room with my son, when she was (other rokms teacher had said she was off the record) without supervvision
    - Are all children supposed to be inviewing range if teachers?
    - my son, another child and a teacher had all said thus girl had phshed him, and the manager lied and said she wasnt
    - what can I do?? Dentists were closed this evenjng anf will have to take him the the dental hospital tomorrow, I have taken photos of the injury and got a doctor report of the injury and advising us to see a dentist. What would be my rights in this matter?


    Sorry for long long post, spelling mistakes and anything that doesnt make sense. Im kn my phone and extremely angry!!

    Any help/comments/advice is greatly appreciated!!

  2. #2
    TimeForWine's Avatar
    TimeForWine is offline Taking everyday one wine at a time...
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    Oh your poor boy :-( is there any other centre you can get him into!??? I would be out of there and lodging a massive massive complaint and taking it much further!!!!! Hugs x

  3. #3
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    If he had a injury why was he put to bed so soon?

    With a injury like that you should have been called right away!

    I'd be looking at another centre, they sound careless and not one I'd want to trust my baby with.

    Pretty sure a dentist won't be able to do anything, give Panadol to help with the pain.

    Your poor baby, I'd be livid!

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  5. #4
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    Oh what a tough situation, your poor little man.

    To be honest I'm a bit surprised at how the centre have handled it and I wouldn't be happy with them at all. Every centre I've heard of would never name the other child involved in an incident like this (even of they saw it and it was a known fact). They don't want parents taking things into their own hands and bringing things up inappropriately with other parents.
    And like you say, it seems like the kind of incident which would have warranted a more prompt phone call to you so you could make a decision on what action to take.

    It's a tough situation for you and for the family of the little girl. It seems fairly clear from what you say that she has some kind of developmental problem and isn't just being a brat. The daycare says the mum 'laughs it off' (though why this would be told to any other parent I have no idea!) but maybe she brushes them off when they bring it up cos they don't have the best record of confidentiality from what you're saying! For all they know she could be being seen by any number of other professionals for therapy or diagnostic work.

    Obviously the centre isn't going to have funding for extra supervision if children don't have specific special needs diagnoses, but every child has the right to be safe, just as much as they have the right to attend. So I feel they need to step up their supervision a bit...not to mention tighten up on their professionalism and confidentiality! Every time I hear something said about another child or parent you have to wonder what they say about you and your child (not specifically you, just any 'you' in general) to other parents behind your back. Not cool.

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  7. #5
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    I read it. Never had any experience with this myself but I couldn't just go past. I'm so sorry this happened to your little boy. I hope that he is ok. The centre did the wrong thing by not ringing you straight away. Also i believe you can sue them if these other staff members are willing to stand by your side as it is illegal to lie in an accident report form

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  9. #6
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    The changing of the incident form would be because they are not supposed to name the other child, not necessarily because they were trying to lie. Why one earth they keep telling you details about this other girl and her family is beyond me. Its a confidentiality breach. They should have given you a call detailing his injuries much sooner though.

    As for adding extra staff to the room just for the girl. Until she has a diagnosis it is usually not going to happen because usually the daycares need the funding that comes with the diagnosis. Its a tough situation. Hope you little man makes a quick recovery and definately talk to the manager about how much this has upset you.

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    I would be complaining. For an incident like this you should have been contacted much sooner.

    As for the other child, they should not be discussing her behaviour or her getting assessed with you at all! That is a breech of privacy.

    They should not have changed the incident report. Saying another child is okay, but not naming who the other child involved was. I can't believe they told you that the incident report was changed

    I would pull my child out. Also if they are breaching privacy about one child, it is highly likely they are doing it with others.

    I would also put in a complaint to whoever looks after child care centres in your state.

    As for the injury, I would go to the GP tomorrow, except it is ANZAC day, then maybe a medical centre that is open, or the ED if you are happy to wait. I think you should get the injuries documented.

    They won't put additional staff on until they get funding.

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  13. #8
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    Yes they can't name another child on the report form but they can say that another child was involved. In fact they have to. They can't lie on a report form as they can be bought up in the court. It is a legal document. Also there should have been a second report written up for the girl that pushed him. One stating the accident outlining the injuries for the op and a second outlining the incident for the other mum to see what had happened. I have a feeling they changed it to avoid more paperwork

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  15. #9
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    Allymumtobe is offline Winner 2012 - Most Optimistic Poster
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    Tomorrow morning call licensed childrens services (education department) on 1300 307 415 tell then you need the number for your region to place a complaint. They will give you a number to call to speak to a authorised officer in your area that will know your centre and can investigate because this is clearly a dangerous situation for everyone especially that little girl

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    If you take him to a doctor/ medical practitioner to check out the injuries the centre had to report the incident to the department of human services so if you're concerned I'd do that first & foremost.

    The centre should never be naming the other child, & why you know so much about her is beyond me.. Massive breach of confidentiality!

    Talk to the director & ring the department of education if you want to take it further

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