+ Reply to Thread
Page 2 of 4 FirstFirst 1234 LastLast
Results 11 to 20 of 40
  1. #11
    Join Date
    Aug 2012
    Posts
    1,448
    Thanks
    199
    Thanked
    741
    Reviews
    2
    Achievements:Topaz Star - 500 posts
    Not Centrelink but I hate speaking to automated operators.
    Every time I call Foxtel they can never understand me, I'm Australian and well spoken.
    "You chose Change Options, is that right?"
    "NO!"
    "I'm having difficulty hearing you. Please tell me in a few words why you are calling."
    "Operator!"
    "I'm having difficulty heading you. Please tell me in a few words why you are calling."

    Ahh, drives me mental!

  2. #12
    London's Avatar
    London is offline “I think we're losing our sense of humor instead of being able to relax and laugh at ourselves" - Betty White
    Winner 2012 - BubHubber you'd like to meet IRL
    Winner 2012 - Best Avatar

    Join Date
    Aug 2009
    Location
    Perth
    Posts
    11,392
    Thanks
    1
    Thanked
    4,936
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    Quote Originally Posted by MrsOhara View Post
    Not Centrelink but I hate speaking to automated operators.
    Every time I call Foxtel they can never understand me, I'm Australian and well spoken.
    "You chose Change Options, is that right?"
    "NO!"
    "I'm having difficulty hearing you. Please tell me in a few words why you are calling."
    "Operator!"
    "I'm having difficulty heading you. Please tell me in a few words why you are calling."

    Ahh, drives me mental!
    YES! I always say operator to voice automated things too.

  3. #13
    Join Date
    Apr 2008
    Location
    Toowoomba
    Posts
    15,262
    Thanks
    628
    Thanked
    1,178
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 posts
    Awards:
    Busiest Member of the Week - week ended 26/3/15100 Posts in a week
    OMG those automated things annoy the sh!t out of me. I don't mind the ones where you press buttons but the speaker recognition ones just frustrate me to no end!!

  4. #14
    Join Date
    Aug 2012
    Posts
    1,448
    Thanks
    199
    Thanked
    741
    Reviews
    2
    Achievements:Topaz Star - 500 posts
    I get so annoyed I have to just hang up sometimes lol.

  5. #15
    Join Date
    Jun 2009
    Posts
    454
    Thanks
    29
    Thanked
    111
    Reviews
    0
    I swear to god Centrelink are staffed by poo flinging monkeys.

    i had two rent certificates sent out to me for some reason. My rent situation hadn't changed so i was baffled when i had two sent out to me again. i was on hold for an hour to have Glen tell me that I had missed some questions on the original form. Um, no I filled it out right mate. He said no, I had to fill out BOTH forms, get TWO copies of my lease verified by a JP and send it away.

    the next day I spoke to a helpful lady called Diana and explained what the dude told me, she took 30 seconds, looked at the form said 'no. The form is filled out correctly, ignore the rent certificates we sent to you, and why would we need a copy odd your lease we have a copy here?! It's sorted. Have a nice day!'

    poo flinging monkeys I tells ya...

  6. #16
    Join Date
    Apr 2008
    Location
    Toowoomba
    Posts
    15,262
    Thanks
    628
    Thanked
    1,178
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 posts
    Awards:
    Busiest Member of the Week - week ended 26/3/15100 Posts in a week
    Best description yet!!!

  7. #17
    London's Avatar
    London is offline “I think we're losing our sense of humor instead of being able to relax and laugh at ourselves" - Betty White
    Winner 2012 - BubHubber you'd like to meet IRL
    Winner 2012 - Best Avatar

    Join Date
    Aug 2009
    Location
    Perth
    Posts
    11,392
    Thanks
    1
    Thanked
    4,936
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    They STILL havent called me for my 8:40am appointment. Its 10:09am.

  8. #18
    Join Date
    Dec 2012
    Posts
    1,242
    Thanks
    206
    Thanked
    326
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    I honestly think they don't have a call centre and the people who answer the phones are the ones who sit at the desks In the actual centre link offices and they alternate between serving people in the office and answering phone calls. There is not one call centre provider who is this bad.. Even Telstra or Optus whomever isn't this bad..

    I think the ' were experiencing a high demand' voice over is never turned off so even if they aren't experiencing a high demand it covers their **** for not having enough staff.

  9. #19
    Join Date
    Jan 2013
    Posts
    639
    Thanks
    929
    Thanked
    157
    Reviews
    3
    Achievements:Topaz Star - 500 posts
    Didn't it give you a call back option?

    I use the call back and they called back after 10mins both times.

  10. #20
    Join Date
    Dec 2012
    Posts
    1,242
    Thanks
    206
    Thanked
    326
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Quote Originally Posted by London View Post
    They STILL havent called me for my 8:40am appointment. Its 10:09am.
    You won't get a call, but it will be your fault for not calling them and your payments will be affected because of their mistake.


 

Similar Threads

  1. I love you but...
    By escapethefate in forum General Chat
    Replies: 29
    Last Post: 14-08-2012, 00:35

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Riverton Leisureplex
An Extreme Family Pass at Riverton Leisureplex is the ultimate way to cool off during the summer school holidays. The $30 Pass allows pool and waterslide access for 2 adults and 2 children, as well as a drink, popcorn and an icy pole for each person.
sales & new stuffsee all
True Fairies
True Fairies is the first interactive website where children can engage and speak with a real fairy through the unique webcam fairy portal. Each session is tailored to the child, and is filled with enchantment and magic.
Visit website to find out more!
featured supporter
Philips AVENT Australia
Pregnancy and early parenthood is an exciting and challenging time, but it’s good to know there is expert advice on hand to ensure that your baby gets the best start in life.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!