I am not sure if this is in the right place but if anyone has the ergo with infant heart to heart insert, could you please help?
Today I bought this carrier. I am loving it and baby was pretty happy in there when we tried it out at home. She is one month old. I couldn't figure out what was happening with her head. It either came forward onto my chest which is a no no or it seemed like she was holding it up herself which is not good.
I can only think that i need to realease it more so she leans back more on the insert.
Is that right?