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  1. #1
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    Default Anyone studied with Open Colleges (previously Cengage)?

    Has anyone studied with Open College? I've found a course I'd love to do but the local TAFE does it one night a week which I can't do as husband is a shift worker. Open Colleges has the course 100% online which would be perfect although it seems a little expensive. I would love to hear any and all experiences, good and bad.

  2. #2
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    I have but it was about 10 years ago, I found it good although a bit more expensive than TAFE.

  3. The Following User Says Thank You to ebki For This Useful Post:

    Lil Flower  (25-02-2013)

  4. #3
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    Default Open Colleges

    I have not studied with them but I worked for Cengage then when the current owners bought it out I worked for Open Colleges.

    I am an educational/instructional designer for the online learn and was made redundant. My advice is go to TAFE; not only are Open Colleges more expensive but when I was working there it was obvious to me that they were only in business to make money not to provide a quality educational experience.

    If the local TAFE does not offer the course online try TAFE Open Learning Qld.

    The problem Open Colleges had then was that management thought online learning would help them make more $. They saved $ by not having to have physical classrooms plus they thought that trainers did require training to teach online. They also thought trainers would not need to spend as much time teaching and interacting with students therefore the cost of hiring trainers would cost less. This $ emphasis means that the courses were poorly structured, lacked educational value, and were isolating for learners.

    My advice is do yourself a favour and save your money.

    Alison

  5. The Following 2 Users Say Thank You to sayitasitis For This Useful Post:

    jagamoe  (30-07-2013),KaraB  (11-06-2014)

  6. #4
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    I have looked in to courses through them and decided against it. I felt they were too pushy with their constant phone calls and emails once they had my contact details, so that put me off as did the price. I would stick to a proper TAFE course.

  7. The Following 2 Users Say Thank You to Ms Pink For This Useful Post:

    jagamoe  (30-07-2013),KaraB  (11-06-2014)

  8. #5
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    I enrolled to do an online course with them. They bent over backwards until they got my money.
    The course material was difficult to navigate though. I asked for "walk through" call which didn't happen, I attempted contact the person who signed me up and got no response. I cancelled within the 7 days, they didn't care as they got their $200 admin fee
    They told me I wasn't eligible for govt funding but I was. Told me didn't need to rush to send the cancellation form in, but the form said 7 days, so if I hadn't looked at form straight away would of lost all my money.
    GO SOMEWHERE ELSE

  9. #6
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    Default In a fix ...Help

    I enrolled in a course with open colleges and cancelled it in 4 days. By writing a cancellation letter and filling a cancellation form which I sent to them. To my surprise I am receiving mails from them about my ongoing study. Which to me ,they haven't had me cancelled for the course. I am scared I am going to run into serious financial issues with them.

    Pliz,if any one has had the same experience or has any advice,Write back

    Mur

  10. #7
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    I'm currently studying through Open Colleges, and yes, its a bit more expensive, but I'm paying for the flexibility that goes along with my course. I have 3 kids and only 2 day care days so I can only study in peace at certain times. And forget about it during school hols!

    If I had gone through Tafe - even online - I would be restricted to what I had to do, it wouldn't have worked for us as a family at all. So far I've had no troubles, if I need a hand there's someone there for me to talk to and finding other people studying the same thing has been a lifesaver - you can freak out together!

    It's just expensive and I've heard some people have had trouble with them, but I'm doing okay and can't wait to be finished in about... 12 more months!

  11. #8
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    Good morning
    I would like to say i have joined this forum just to reply to this question as there is nowhere to place a google review for this company.
    My partner chose this company for a Cert in project management ($2500). He is a qualified plasterer who runs his own business and would recommend NOONE to do this course unless you have at least your building certificate because you will not understand a thing. I will give you 5 reasons why NOONE should use these people to get certificates.
    1. They DO NOT care about you, they only want your money.
    2. Their extreme lack of support, often taking 1 week + to reply to any questions asked.
    3. Alot of these courses should not be done online, as they are too difficult without a direct teacher. I imagine most people would pull out before completeing any course.
    4. NEVER pay in full, they will not give your money back, nor credit you toward another course if you choose to pull out.
    5. If by some miracle you complete a course, you will find it hard to get a job having studied through Open Colleges.


    My partner signed up to this course and we paid in full to save about $200 (biggest mistake). There were very few reviews to go off at the time, so we signed up hoping for the best and thinking the online support they advertised would be enough to see him through. My partner did this course for about 2 months. After continueing back and forth online and waiting for them to reply and then still not fully understanding what he needed to do, he decided he was not ready for this course. After just 2 months, we requested to cancel. They advised we will not be refunded a cent. We asked if we could a credit transfered to a seperate easier course (photography) for me, they refused. We then asked for an extension to perhaps gain further training or to do the builders license then come back to this course. Yes we could, but it would cost $100 monthly for the extension.

    We could do nothing. If we had not paid in full, the 2 months he actually did the course would have only cost us about $50, can't help but feel they have stolen our money. Life lesson learnt!! We will never, ever pay in full for a course again.
    I am a qualified dental assistant and i can say, do your course through TAFE with a teacher. I am yet to hear of any dental assistant who has gotten a job with an OPEN COLLEGES certificate.

  12. #9
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    Default Open Colleges

    I have to agree with your assessment of Open Colleges. They are in it for the money only. I worked for them for about 12 months, I am an educational designer, I tired to tell them that their online course were badly, very badly designed. I warned them that the way they were delievering the courses would isolate learners and result in a very high attrition rate.

    I am sorry that you were ripped off by them the best you can do is complain to your state's Education Minister and encourage anyone else, you know, to do the same. I would also suggest you go to the ACCC with your complaint as well. Nothing will be done unless more people complain.

    the people running Open Colleges are shysters!

  13. #10
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    Default Open colleges cancellation

    I've been trying to cancel my course for 6 months due to medical reasons but keep getting told i haven't provided enough information which is false & that i can only be given an extension. Is there a way around this or someone else i can contact outside of open colleges. They are still receiving $80f/n from me the longer they take.


 

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