+ Reply to Thread
Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 26
  1. #11
    Join Date
    Sep 2011
    Posts
    3,305
    Thanks
    46
    Thanked
    985
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Where is the baby bonus?

    Drop into Medicare and ask rather then waiting on hold. I found them a lot quicker

  2. #12
    MrJones&Me's Avatar
    MrJones&Me is offline sometimes as useless as the 'ueue' in queue
    Join Date
    Jan 2009
    Posts
    4,613
    Thanks
    1,993
    Thanked
    1,370
    Reviews
    22
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Where is the baby bonus?

    Quote Originally Posted by thepouts View Post
    Far out what is your problem?! I didn't ask for any judgemental responses to my question. A simple answer of 3 months would have been fine.

    Thanks to everybody else for their HELPFUL responses.
    I think you've read into that too much. She wasn't being rude, just truthful.

    People in a crisis are prioritised over people that have had babies. If you are in financial distress, pop into a centre, they may not be able to push your claim forward, but might tell you where your claim is up to

  3. The Following User Says Thank You to MrJones&Me For This Useful Post:

    Chillies  (08-02-2013)

  4. #13
    Join Date
    Jan 2013
    Posts
    7
    Thanks
    0
    Thanked
    0
    Reviews
    0
    Hi thepouts.
    I work for the Australian Department of Human Services in a team that answers questions about Centrelink payments and services on social media sites such as this.
    As others have mentioned in this thread we have been experiencing high demand due to the flood emergencies. I would suggest you either visit an office or give us a call to find out exactly what is happening with your Baby Bonus payment.To be able to use Place in Queue, our call back service, you must be registered for Centrelink phone self service
    .
    You can register for Centrelink’s phone self-service:

    If your expected call wait time is greater than 5 minutes, you will be asked to leave your details. When the call gets close to the front of the queue, Centrelink will call you back

  5. #14
    Join Date
    Apr 2005
    Location
    ipswich
    Posts
    1,409
    Thanks
    413
    Thanked
    127
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    i believe there is a time frame to process.......give them a call and tell them the 21 days is up adn you need the money. they must process it.....(it is 21 or 28 days but either way you are well over that time frame)

  6. #15
    Join Date
    Jan 2006
    Location
    Qld
    Posts
    26,930
    Thanks
    2,736
    Thanked
    6,743
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts

    Default Where is the baby bonus?

    I would call them and put your phone on loud speaker and just have it by you until they answer. A 25 minute wait is not abnormal for centrelink so if you wait for a time when it's less than that you might be waiting weeks and weeks. Best time to call is first thing too.

  7. #16
    MrJones&Me's Avatar
    MrJones&Me is offline sometimes as useless as the 'ueue' in queue
    Join Date
    Jan 2009
    Posts
    4,613
    Thanks
    1,993
    Thanked
    1,370
    Reviews
    22
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Where is the baby bonus?

    Quote Originally Posted by SassyMummy View Post
    I would call them and put your phone on loud speaker and just have it by you until they answer. A 25 minute wait is not abnormal for centrelink so if you wait for a time when it's less than that you might be waiting weeks and weeks. Best time to call is first thing too.


    Or at night (they're open til 8pm I'm pretty sure )

  8. #17
    Join Date
    Mar 2011
    Posts
    7,053
    Thanks
    6,263
    Thanked
    5,481
    Reviews
    4
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    Awards:
    100 Posts in a weekBusiest Member of the Week - Most posts for the week ending 5/6/2014

    Default Re: Where is the baby bonus?

    Quote Originally Posted by SassyMummy View Post
    I would call them and put your phone on loud speaker and just have it by you until they answer. A 25 minute wait is not abnormal for centrelink so if you wait for a time when it's less than that you might be waiting weeks and weeks. Best time to call is first thing too.
    I agree with this, the last time I had to wait over 90 minutes on hold, 25 minutes actually isn't that long in centrelink time

    Sent from my GT-I9305T using BubHub

  9. #18
    MrJones&Me's Avatar
    MrJones&Me is offline sometimes as useless as the 'ueue' in queue
    Join Date
    Jan 2009
    Posts
    4,613
    Thanks
    1,993
    Thanked
    1,370
    Reviews
    22
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Where is the baby bonus?

    Quote Originally Posted by peanutmonkey View Post
    I agree with this, the last time I had to wait over 90 minutes on hold, 25 minutes actually isn't that long in centrelink time

    Sent from my GT-I9305T using BubHub
    90 minutes is atrocious

  10. #19
    Join Date
    Jun 2012
    Posts
    2,478
    Thanks
    179
    Thanked
    784
    Reviews
    8
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default Where is the baby bonus?

    Quote Originally Posted by peanutmonkey View Post
    I agree with this, the last time I had to wait over 90 minutes on hold, 25 minutes actually isn't that long in centrelink time

    Sent from my GT-I9305T using BubHub
    Oh I thought 25 minutes was bad, mainly because my 2 year old decided to draw on the floor with textas (which I can't get off) in the short amount of time i was on the phone but 90 minutes -wow!

  11. #20
    Join Date
    Jun 2006
    Location
    Penrith
    Posts
    5,261
    Thanks
    1,742
    Thanked
    524
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts

    Default Where is the baby bonus?

    Quote Originally Posted by Lauzy83 View Post
    Use the call back option. It's much easier and doesn't cost especially if you're like me with only a mobile!

    It may be as I said because of the floods they are really busy. Hope you get it sorted soon!
    The first time I tried using the callback system I waited 45mins, agreed to use the call back system and it cut out and didn't go through, called back for another hour wait.


 

Similar Threads

  1. Baby Bonus
    By Phony in forum General Chat
    Replies: 16
    Last Post: 05-07-2012, 13:41
  2. baby bonus?
    By ShellieBellie1983 in forum Pregnancy & Birth General Chat
    Replies: 16
    Last Post: 24-04-2012, 09:41
  3. Baby bonus
    By angelsfromheaven in forum Pregnancy & Birth General Chat
    Replies: 4
    Last Post: 21-02-2012, 20:29

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Tambo Teddies
Visit our online store and select your individually handmade natural sheepskin teddy bear. Our soft and loveable bears come in a range of styles and colours. Created in Outback Queensland each bear is unique individual. 100% Australian made!
sales & new stuffsee all
True Fairies
True Fairies is the first interactive website where children can engage and speak with a real fairy through the unique webcam fairy portal. Each session is tailored to the child, and is filled with enchantment and magic.
Visit website to find out more!
featured supporter
ProSwim
ProSwim runs learn to swim classes for babies, children and adults. Our indoor centre in Plympton Park has lessons all year round, including school holidays. We also offer outdoor programs during the summer months (Oct-Mar) at Rostrevor college.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!