How did you go in the end? Did things settle down or did you find an alternative?
i changed centres and couldnt be happier! I felt like maybe i had been a bit overdramatic after i gave my notice to the original centre as he seemed to be warming to it all, still crying and all but they told me he was eating/sleeping etc. I wasnt completely convinced and thought they may be exaggerating because he still seemed hungry/tired but i figured i was being silly. Although I noticed the ratios werent always followed and on more than one occaision there were up to 10 kids crying and no one attending to them. Then last week was his last day and I couldnt pick him up because I had a hospital appointment. I spent a little while explaining that I didnt bring in his milk cup[ because I had bought it in the last few times, clearly labelled with 100 ml MILK and my sons name, only to arrive at the centre and find it filled with water among the water bottles. The worker just nodded at me. I told her he was teething and wouldnt eat any breakfast so I was hoping she could make sure they tried to get him to eat something for lunch, again she just nodded. ANother mum arrived and explained to the worker that her daughter had just started potty training but needed to be reminded and that she had bought in pull up nappies marked with her daughters name....the worker just nodded and confusingly asked "you want them?"....This interaction along with the other two times I had met her briefly led my to realise I dont think she could speak english properly.
when they tried to pick my son up he screamed and it broke my heart but I had to go, it seemed like a big deal for the workers that they had to take care of him as they were rolling their eyes etc. I told my fiance who was getting him to make sure he grabbed his water bottle, his duck, and ask if he ate, slept etc. My partner got to the centre and told them who he was there to pick up. They told him the didnt have a child with that name at their centre but let him through to check in the room anyway. Sure enough there was our son and without asking who my partner was or for identification they let my partner take our son. They told him my son slept for over an hour and ate all his lunch as well as morning tea. My partner called and told me but said it as weird because my son was trying to fall asleep wherever he could and nearly passed out in the car (it was not normal for our son if he had slept) He also told me he was ravenous for food and when he told me that morning tea had been fruit I laughed because Ive seen the fruit they serve and my son doesnt eat it. So i really doubt he had eaten much if anything at all.
I got off the phone and found a missed call from the centre so i rang them and the centre manager asked me who I had given the enrollment forms to....I told her it was her, as on his first proper day (non orientation) she told me she couldnt find them and after searching for a while she found them and told me they were going to enter them on the computer straight away. As I was leaving that day I found her and a co-worker sitting at a computer and they told me they had literally just finished typing his info into the computer. Now i was being told that they had lied and never done that, that they never had any emergency contacts, they never knew if he had allergies, they never knew anything about him and had no idea who my partner was or if i had a restraining order out against any one (court orders Etc) The only number they had was my mobile because id written it on the drop off sheet that morning instead of my partners, who wouldnt have answered his phone at work that morning and doesnt have voicemail so we would never have known if something had happened to him and they probably wouldnt have known what ds's name was to inform us anyway.
She then had the audacity to laugh about the fact that I had been getting free childcare "which was beautiful for you wasnt it" she said like a smart a** I told her that 3 weeks ago id given his notice and informed the lady at the desk no money had been taken out yet.
He still cries at his new centre, but he actually chooses to hold their hands, he isnt falling asleep after we leave or starving hungry and he actually gives the girls kisses and hugs goodbye by choice!
Trust your instincts ladies! I dont even want to know what else wasnt being done or was for that matter at the original place i just feel sorry for the kids that are there everyday!
OMG!!!!!! You poor things! Your poor son!!! Hope everything works out
What an awful ordeal! I am so happy for you all that he is happy in his new center. Have you reported the old one? I could have written your post almost word for word about the one I had problems with. It just shouldn't happen and the fact that there are even 2 centers out there like this.....ugh it's just sooo wrong!
Could you lodge a complaint about them not having your enrollment details? Even if nothing happens it will cause them some hassle/worry!
Holy hell.. I felt sick reading your update.. How scary. You really should report them.. They could end up hurting a child through such complacence.
Glad ur DS is somewhere better now.. It is heart wrenching enough putting them into care without the caregivers being indifferent.
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