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  1. #1
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    Default Centrelink frustration and CRN

    I've been trying to ring Centrelink all day but just get an engaged signal. I need to know my child's CRN for his childcare enrolment form. Does anyone know if phoning Centrelink is the only way to get this? Going to the Centrelink office is out, unfortunately, as I am recently out of hospital and not up to standing in line. I am registered for online services but can't find the answer as I find the site confusing. Thanks all.

  2. #2
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    I had the same problem last week. You can't find it online. You need to call them unfortunately.
    Get a cup of tea and put the phone on speakerphone ...

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    Mopeg  (25-01-2013)

  4. #3
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    Witwicky is offline A closed mouth gathers no foot.
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    Default Centrelink frustration and CRN

    Can you download the app? It's visible on the app.

    My son's CRN is online too though. It should be on any online letters re: child care.

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    Mopeg  (25-01-2013)

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    Quote Originally Posted by Witwicky View Post
    Can you download the app? It's visible on the app.

    My son's CRN is online too though. It should be on any online letters re: child care.
    I don't think it's there if they're a newbie and haven't been to child care before, that was our problem.

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    Mopeg  (25-01-2013)

  8. #5
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    Witwicky is offline A closed mouth gathers no foot.
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    Default Centrelink frustration and CRN

    I just double checked. Go on the app, go to "Profile" and then go to "Family" and it should be there. I'm just assuming you have a smartphone by the way...

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    Mopeg  (25-01-2013)

  10. #6
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    Default Centrelink frustration and CRN

    My youngest son has never been to child care and his is there on the app. Or you could just stay on hold. Good luck

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    Mopeg  (25-01-2013)

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    Default Centrelink frustration and CRN

    The app is apparently not working and the website says there are longer than usual phone delays. Have u got any correspondence from them at all as it should have a CRN on it?

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    Mopeg  (25-01-2013)

  14. #8
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    Default Centrelink frustration and CRN

    My app is working. Weird..

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    Default Centrelink frustration and CRN

    If you have a concession or pension card with the child's name on it then their CRN will be on it too

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    Mopeg  (25-01-2013)

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    Default Centrelink frustration and CRN

    Quote Originally Posted by Witwicky View Post
    My app is working. Weird..
    Yeah I just downloaded. Must be old news on their website.


 

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