I'm very happy with my ob (I won't say who it is) but he is lovely, friendly, and thorough.
However, his receptionist is so rude and awful to deal with that in spite of how happy I am with the ob, I don't want to use him again for my next baby because it means dealing with her. She is one of those really unfriendly people that make you think "why are you even in this job if you hate people so much?"
Here is what she does:
Seriously, she is such a dragon that I don't want to deal with her ever again.
- she doesn't answer the phone, even in business hours. It either rings out, is engaged, or goes to voicemail that says "you have rang outside business hours. You cannot leave a message. Ring back in business hours." Heaven forbid I need to speak to the ob in a medical emergency, I don't know how I'll get through.
- she makes me feel like a nuisance even when making appointments that the ob has asked me to make.
- she is totally unfriendly and unprofessional. When I ask her "how are you" she says "good" and doesn't ask me how I am.
- she is quite nasty and intimidating. Today I rang to make an appointment and she wouldn't let me make the appointment! She grilled me about what it was for, misunderstood everything I said, ended up putting me through to the ob, and he had to make the appointment for me!
Do you think I should let the ob know, or say nothing and just go elsewhere for my next pregnancy? I'm afraid it could be his relative or something, otherwise I don't know why he would employ such a nasty incompetent person.