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  1. #1
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    Default Solar panels in VIC & Energy Australia... Any advice welcome

    I was wondering if anyone here has had similar experience or can offer some advice please...

    In April this year in VIC, we had 3.04kw solar panel system installed. Cost was ~$4700 for 16x190w panels and a 3kw invertor (forget the brand made in china...), installed in time to receive the 25c per kwh feed in rate.

    The 3kw system is rated as generating ~12.77kwh per day (@ 90% panel efficiency), so actually on very bright sunny days i have seen it produce in the range of 18-20kwh by the end of day, and even 10kwh on rainy days...

    So, we are with Energy Australia for both gas & elec. They have only now connected up our account to feed back into the grid (after 8 months). And the first thing we notice is that our peak rate has increased from ~20c per kwh to 29c per kwh... which happened at the same time as they set us up to feed in. (scam much??)

    The next thing is that we were told all along (during many follow-up/progress calls to Energy Australia) that we would not lost what has already been fed in while waiting for them to 'connect' our account to the feed in option. Not true, it was lost... all ~3360 (~15 kwh/day x 28 days per month x 8 months).

    The next thing we noticed is their calculations for the discount applied to our account do not match with what the panels are generating... After several phone calls to Energy Australias billing department they seem to be unable to explain it...

    Our avg daily use is ~10 kwh per day over the last 3 months. Of which nearly all falls inside Energy Australias peak time (7am-11pm). As mentioned previously our panels are generating ~15kwh per day. So already you would think we generate & feed in enough through the day to cover the 1-2kwh over night during the off peak window - not the case according to Energy Australia.

    Can anyone explain this please? We still get a $250 power bill (after the solar feed in deduction of $160) meaning the original bill was $410... Even more interesting is that our elec usage has dropped from ~13kwh/d during the previous quarter & that bill was only $250 without the solar panels being connected/fed in.

    We really feel like Energy Australia is taking us for a ride... And would like to hear if anyone else has experienced this with Energy Australia, and how other elec providers compare?

    We would switch elec providers in a heartbeat if we know that we would not lose the VIC govt solar buy back rate of 25c per kwh.

    Thanks,
    Blurry

  2. #2
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    Thanks for the reply,

    We are (or should) be being paid 25c per kwh & from my estimate above avg ~15kwh per day for 3 months should be around 1260kwh = $315, but the Energy Australia bill only shows a credit deducted from the bill of $160. It doesn’t show how many units they saw us produce.

    The meter was swapped out by Energy Australia, so it is bi directional.
    Thanks for the info, how can i tell who the networker is? Would it be on 1 of the many forms submitted to get the solar connected to feed in?

  3. #3
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    Quote Originally Posted by blurry View Post
    I was wondering if anyone here has had similar experience or can offer some advice please...

    In April this year in VIC, we had 3.04kw
    solar kits system installed. Cost was ~$4700 for 16x190w panels and a 3kw invertor (forget the brand made in china...), installed in time to receive the 25c per kwh feed in rate.

    The 3kw system is rated as generating ~12.77kwh per day (@ 90% panel efficiency), so actually on very bright sunny days i have seen it produce in the range of 18-20kwh by the end of day, and even 10kwh on rainy days...

    So, we are with Energy Australia for both gas & elec. They have only now connected up our account to feed back into the grid (after 8 months). And the first thing we notice is that our peak rate has increased from ~20c per kwh to 29c per kwh... which happened at the same time as they set us up to feed in. (scam much??)

    The next thing is that we were told all along (during many follow-up/progress calls to Energy Australia) that we would not lost what has already been fed in while waiting for them to 'connect' our account to the feed in option. Not true, it was lost... all ~3360 (~15 kwh/day x 28 days per month x 8 months).

    The next thing we noticed is their calculations for the discount applied to our account do not match with what the panels are generating... After several phone calls to Energy Australias billing department they seem to be unable to explain it...

    Our avg daily use is ~10 kwh per day over the last 3 months. Of which nearly all falls inside Energy Australias peak time (7am-11pm). As mentioned previously our panels are generating ~15kwh per day. So already you would think we generate & feed in enough through the day to cover the 1-2kwh over night during the off peak window - not the case according to Energy Australia.

    Can anyone explain this please? We still get a $250 power bill (after the solar feed in deduction of $160) meaning the original bill was $410... Even more interesting is that our elec usage has dropped from ~13kwh/d during the previous quarter & that bill was only $250 without the solar panels being connected/fed in.

    We really feel like Energy Australia is taking us for a ride... And would like to hear if anyone else has experienced this with Energy Australia, and how other elec providers compare?

    We would switch elec providers in a heartbeat if we know that we would not lose the VIC govt solar buy back rate of 25c per kwh.

    Thanks,

    Blurry
    Solar panels are much better choice.. Even I have got these panels for my home and offices.. It is nice to use green energy resources and help in saving our planet
    Last edited by EllisWarner; 16-10-2013 at 01:38.

  4. #4
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    Default Solar Panel Brisbane

    hi is any one living in Brisbane, I am looking at a good reputation and service solar system company, I have been hearing good stuffs about Springs Solar and Green Incentives QLD, has anyone tried them before. thanks

  5. #5
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    hello guyz have you try onesolar companies solar panals..???? they are in australia, victoria http://www.onesolar.com.au


 

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