lol I'm a property manager too
We're not all bad I promise! In our office we only think of people as second class citizens if they act like them...
You get treated pretty badly in this job, not by everyone but by enough people that you stop letting your guard down and find yourself being less nice to everyone. I try and correspond to everyone by email so it's always in writing. Everything we do is dictated by a law, so if you think you're property manager is doing something wrong call your local tribunal and find out. If they are then call them out on it. Everything I do is guided by the NSW residential tenancy act - this makes some landlords unhappy and it makes some tenants unhappy, but you can never make everyone happy, so so long as I'm doing everything by the book then I'm doing it right.
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