My DH is terrible with his gift selection ... he leaves it to the day before and as we live in a regional town the choice isn't that huge.
We don't have money waste on stuff I dont need, so this year I thought I would select a few things, spell out where you could get them and how much.
Anyway ... I was in our local Bright Eyes, found a couple of pairs of sunglasses I liked, asked if they could get them in a particular lens colour and asked if he could write the price on the brochure for me. I was going to hand it to DH to make life easy for him. Store Owner said 'No as you'll shop online. I'm sure you are smart enough to remember the price"
It's sad that customer service is so crappy for fear of loosing a sale.