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  1. #1
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    Default Anyone work at Woolworths?

    I'm applying for a job at wollies, this is one of their questions.

    You see a customer from the ‘corner of your eye’ try and conceal a product into their pocket which you believe they do not intend to pay for. Do you:

    Follow the customer around the store and see if they intend to pay for the goods

    Ignore the situation, as you may be falsely accusing an innocent customer

    Approach the customer and ask if you can be of any assistance to them

    Alert someone else to advise a supervisor as you continue to watch the customer before some back up comes to assist you

    I'm not sure if it's the 3rd or 4th?
    I want to say 3rd as I'd like to do the job myself, but is it a supervisor role?

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    Default Anyone work at Woolworths?

    I'd say 4, I remember a similar question at Coles and it was tell the supervisor

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    id say number 4 as well.

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    That's a hard one. I'd probably say 4. They are really trying to push the "hi can I help you with anything" to any of the dodgy's but I think that's more for before they steal anything, as a deterrent you know?

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    Default Re: Anyone work at Woolworths?

    It's number 3.. We had to watch videos on this when i worked at coles. Apparently approaching the customer/ smiling at them/ asking if they need help is the best deterrant as they know they are being watched.
    I don't think the questionaire you do really means alot. I work at woolies and i'm pretty sure i selected 4 for that question.

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    Kaktuz is offline Slowly losing the plot.............
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    Default Re: Anyone work at Woolworths?

    I work for Coles and we have this plastered all over our tea room atm, saying shop lifters hate when we greet them and give them friendly service, so i would also go with no 3.

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    Default Re: Anyone work at Woolworths?

    My first thought was number 3.

    An example is they cbf carry the item around so put it in the bag esp if they are getting a few things. I do that at woolies if its after work and I have a backpack on me. I pop it in the bag to make sure it will all fit in there.

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    Thank you for the replies.

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    Quote Originally Posted by ~BEXTER~ View Post
    Alert someone else to advise a supervisor as you continue to watch the customer before some back up comes to assist you
    This.

    Though it's not always possible to alert someone else. If you are alone, and don't think taking your eyes off them would be a good idea, you should offer them assistance, it may be enough of a deterrence for them to dump the intended stolen items and leave the store.

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    Quote Originally Posted by CMF View Post
    That's a hard one. I'd probably say 4. They are really trying to push the "hi can I help you with anything" to any of the dodgy's but I think that's more for before they steal anything, as a deterrent you know?
    I must look seriously dodgy then, I get pounced on by staff,everywhere I go

    I would have chose option 4, as the question reads as if the person looked suspicious and wasn't intending on paying.
    I pack my bags as I go too, but I do it very openly so it can't be seen as stealing.


 

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