I also own a babylock overlocker so i took both overlocker and sewing machine for service at a place in chatswood (nsw). This was where i bought my overlocker from. Janome is a pretty well known brand so i think lots of places would service them. Having said that there was nothing wrong with my machines they just hadnt been serviced since i bought them many years ago. I probably wont get them serviced again unless something was wrong with it.What sort of things are u planning on sewing if you dont mind me asking?