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  1. #161
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    Default How rude!!!

    Quote Originally Posted by lovesushi View Post
    would love to hear an opinion of someone who is a business owner
    Ok, I have part owned a cafe before!
    If I saw some of my staff members do that I would pull them up on it as soon as they walked back to the counter.
    I would probably just say hey, remember to smile at the customers and be nice -when you come back here you can talk about it.
    If i received a complaint about it after the fact I would probably just have a general "smile and be nice" chat and let it be.

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  3. #162
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    Quote Originally Posted by BlissedOut View Post
    I agree, the way AB was ganged up on for having a differing opinion is disgusting.

    As for how did the thread get out of control? It was nothing to do with the OP, it was the people who came in guns blazing with outrage over the huffy waitress.
    I didn't see anyone come in with guns blazing really at first, not until after a comment was made that the babies involved in the original story sound really annoying. I mean, was that really necessary? Lets just be honest with why the thread went downhill at least.

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  5. #163
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    Default How rude!!!

    Quote Originally Posted by kezanazz View Post
    Ok, I have part owned a cafe before!
    If I saw some of my staff members do that I would pull them up on it as soon as they walked back to the counter.
    I would probably just say hey, remember to smile at the customers and be nice -when you come back here you can talk about it.
    If i received a complaint about it after the fact I would probably just have a general "smile and be nice" chat and let it be.
    Op, I am sorry you had this experience today, sounds like it made for quite an unpleasant experience for you.

  6. #164
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    Quote Originally Posted by BlissedOut View Post
    I agree, the way AB was ganged up on for having a differing opinion is disgusting.

    As for how did the thread get out of control? It was nothing to do with the OP, it was the people who came in guns blazing with outrage over the huffy waitress.
    You must have been reading a different thread...

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  8. #165
    Bonkers is offline wishes she was a glow worm. A glow worm's never glum, 'cos how can you be grumpy when the sun shines out of your bum?
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    Default How rude!!!

    Are you ok?

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  10. #166
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    Default How rude!!!

    Quote Originally Posted by meatpopsicle View Post
    You must have been reading a different thread...
    Nope. Sounds like the same thread to me.

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    Default How rude!!!

    Funny how some posters were rude first and then played victim because people bite back!

    I had worked 7 years in customer service roles including 2 years in retail here. That attitude of the waitress is totally unacceptable in customer service no matter what excuse she had. I used to serve rude customers and if it got to the point where i couldn't handle i got my manager, that's what managers are paid for.

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  13. #168
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    Default How rude!!!

    Quote Originally Posted by lovesushi View Post
    Funny how some posters were rude first and then played victim because people bite back!

    I had worked 7 years in customer service roles including 2 years in retail here. That attitude of the waitress is totally unacceptable in customer service no matter what excuse she had. I used to serve rude customers and if it got to the point where i couldn't handle i got my manager, that's what managers are paid for.
    If your referring to me, I've not once played the victim. It's not my style.

  14. #169
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    i dont take dd to cafe's for that reason. i know what she's like. Cafe's are small spaces and usually busy = hell for a baby/toddler!
    I mean, what are they ment to do while you chat and eat?!
    Hell yes!....they will mess some **** up!!!
    If i cant fit the stroller anywhere, then i dont bother.
    i guess you just learn these things as you go.

    maybe next time try a play centre for coffees

  15. #170
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    Default Re: How rude!!!

    Quote Originally Posted by Alexander Beetle View Post
    God people are arrogant. Serve my food with a smile", "I sold have complained". Please remember that yes, it is their job, but believe it or not, they are humans, not robots, and actually have feelings, emotions and moods. Yeah, you got snapped at by a waitress, yeah your k!ds sound really annoying. Don't go back. But the people who feel they would have complained, told her off etc, don't you have anything better to do? Some people's sense of entitlement over a lousy coffee is amazing.
    I think you took the thread down hill right about here

    Sent from my HTC Desire S using BubHub

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