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  1. #1
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    Default How rude!!!

    My mothers group girls and I were out at lunch today. So we walk into a cafe (not an upper class one either, just a normal cafe).

    So I park the pram while the other two sit down and organise their kids and I go to the cash register and ask the guy if he can heat the bottle up. All good. Come back to the table and before I can do anything Patricia has grabbed one of those sugar things they leave there and broken it open and there's sugar all over the table.

    I was like oh crapola. The waitress came over and started wiping the sugar off the table with an angry look on her face. I said "I'm so sorry about that she did it before I could stop her". She gives me a dirty look and doesn't say anything. After a couple of minutes she says "Well it's just annoying because sugar is slippery and can make people fall over". Again I repeat that I'm really sorry and she just ignores me and walks off in a huff.

    She comes back to take our orders. We order. One of my mothers group friends orders something then at the end says "sorry do you mind If I change my order to...". She says "Sure what do you want?" All the while rolling her eyes and shaking her head. Yes my friend can't see her but I and the other mother can!!!

    Then when one of the kids spills some water she comes over again, lifts up my friends drink bottle and moves it by slamming it down on the table in front of her and persists to wipe up the water. I couldn't believe it. I've had rude waiters before but she seriously takes the cake.

    Than she serves the meals. She puts my plate down in front of me. I need to feed my son so I get him out of the pram. She then brings over the toast that is on a different plate. My son tries to grab a piece of toast off the plate but she saves it. She then huffs and gives me the dirtiest look ever. By this time I'm thinking "HE IS 7 MONTHS OLD. WTF am I meant to do? I thought you'd finished serving the food for gods sake".

    After that she was just rude in general (manner, way she spoke etc). I mean if they don't want children or toddlers/babies in there than just put a sign up.

    We definately won't be going back there again!!

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    Default How rude!!!

    Yeah kids are a PITA when your working. Sorry but they really are.

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    I think she needs to change professions if she cannot resist being rude to paying customers.

    It would have been a bit annoying for her to clean up the sugar, but a good waitress would never make the customer feel like they were a nuisance! These things happen.

    Vote with your feet and never go back. I'd be tempted to complain to the owner too.

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  5. #4
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    Buttoneska is offline Winner 2010- Most Community Minded Thread Award
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    she shoudl get over herself, without you and ppl just like you (either kids or no kids) she would have no job.

    you should have reported to the manager.

    In a previous life I was a chef and FOH manager and this sh1t isn't on - they are in the SERVICE INDUSTRY. Its like 90% of these ppl think that being a barista is a career you go to uni for - your a waitress love, don't get ahead of yourself (I say that as someone who has been a waitress too)

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    Default How rude!!!

    After doing hospitality management and working in it for 7 years I can say yep it can get annoying.
    But there is no excuse for that kind of behaviour, kids are kids. Would she do the same to the elderly who did it?
    She either needs to suck it up or find a new job, I'd put in a complaint.

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    PITA or not, be professional or change professions.

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    That does sound rude.

    Pre-DD I would avoid cafes with lots of mums/ prams in them like the plague, and I could imagine that for a waitress with no kids then it could be a bit of a nightmare (perhaps even one with kids), BUT she is at work and her job is to be professional and make you feel welcome - even if she feels annoyed!

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    Default Re: How rude!!!

    Quote Originally Posted by BornToBe View Post
    PITA or not, be professional or change professions.
    This! Oh and wasnt her reaction a bit childish in itself

    Sent from my GT-I9100 using BubHub

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    yep, i'd say something to the manager. no need for rudeness. if she doesn't like her job she should do something else. in every job almost, there's things we don't like, but tough luck, no need to be arrogant.

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    rainbow road is offline look at the stars, look how they shine for you
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    I've been a waitress, kids are no more annoying than some of the adults who came in.

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