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  1. #21
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    Default Re: Target returns?

    If the brand is Target you don't need the receipt, if it's something else (eg Fisher price) they may refuse refund without receipt, item not faulty or not in resellable condition. I *think* i read it on their website. I tried to return an item just because i changed my mind and could understand if they said no. But the customer service girl was so rude, i was mad and refused to leave until i could speak to her manager. She gave me a refund in the end.

  2. #22
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    Default Target returns?

    No receipt = no refund.
    If you have no receipt you should be able to get an exchange.
    Call the store manager and say you bought it in the toy sales and you have lost the receipt, but your child is hell scared of it.
    This is more likely to help you as scammers don't ever tend to call ahead. Plus a lot of counter people are d!cks and don't realize what they can and can't return/refund/exchange.

  3. #23
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    Default Target returns?

    I'd say you have a good chance, my daughters portable DVD player broke early a year after we bought it and I took it back-spoke with the department manager and got a refund for thr current sale price-I was so damn impressed!

  4. #24
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    We've never had any trouble exchanging things at our local target, usually no questions asked.

    THE FOLLOWING IS A TRUE STORY. DO NOT READ IF EATING CEREAL. OR TOAST. OR DRINKING.

    I was once at the exchange desk and a lady came and spoke to the lady working on the next register stating she wanted a refund on something that was faulty. She had the receipt even though the purchase was six months prior. She then proceeds to pull out a very obviously USED stainless steel toilet brush with holder saying that the brush keeps coming loose from the handle. It was brown and disgusting and had bits of dried old toilet paper stuck to it. She was trying to pass it to the lady serving who looked suitably appalled! She quickly issued her an exchange voucher and kindly let her keep her item!

  5. #25
    Gothel's Avatar
    Gothel is offline Skip the drama, stay with Mama!
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    Default Re: Target returns?

    Quote Originally Posted by AllYouNeedIsLove View Post
    We've never had any trouble exchanging things at our local target, usually no questions asked.

    THE FOLLOWING IS A TRUE STORY. DO NOT READ IF EATING CEREAL. OR TOAST. OR DRINKING.

    I was once at the exchange desk and a lady came and spoke to the lady working on the next register stating she wanted a refund on something that was faulty. She had the receipt even though the purchase was six months prior. She then proceeds to pull out a very obviously USED stainless steel toilet brush with holder saying that the brush keeps coming loose from the handle. It was brown and disgusting and had bits of dried old toilet paper stuck to it. She was trying to pass it to the lady serving who looked suitably appalled! She quickly issued her an exchange voucher and kindly let her keep her item!
    BA ha ha that is hilarious, thanks for the warning cos I almost spat my coffee over my sleeping dd2 lol! I especially love the bit "kindly let her keep it"

    Actually you know it friends in the staff member too. There's a lady at my local target who has never given me a positive response to and customer service enquiry. I once tried to return a pair of kids jeans that after 6 washes were still staining dd2's legs dark blue when she wore them. She refused because they had been washed and the receipt was outside the normal returns period I had a standoff with her at the desk and she eventually had to back down when another staff member stepped in. I haven't seen her on the service desk in a while, gee I wonder why??!

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    Default Target returns?

    Once when I was working on the big w service desk, a lady returned a car battery... Which the manger allowed as it was apparently the wrong one, I went to pick it up and I got covered with battery acid.
    Needed a new shirt after that. Lol

  7. #27
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    Default Target returns?

    I often (well not often but have in the past!) returned clothing and target branded items with no receipt. Some with tags, some due to faults ( one that had been worn, washed and shrunk). I've always been offered a credit note, never refunded if no receipt.

    Like a pp mentioned, I as behind a lady once trying to exchange a Barbie or something with no receipt and couldn't as they were sold elsewhere and they couldn't know it was originally from target.

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    Default Re: Target returns?

    Quote Originally Posted by Nazgul View Post
    Sorry, my mistake...
    I was told the incorrect thing when I worked for target, big w and JBHiFi then.
    Well, yes, they did teach you the wrong thing...

    http://www.fairtrading.nsw.gov.au/Co...and_facts.html

    http://www.fairtrading.qld.gov.au/re...warranties.htm

    Please note, although I like to be right (who doesn't) that is not the reason I am posting these links. As someone who has worked on refund desks for 12 years, I am aware of fair trading rules and am constantly hearing incorrect statements regarding refund entitlements etc. Just thought I'd provide the links for anyone who might be interested :-)

    ***Sent from my phone***
    Last edited by Happy2be3; 15-08-2012 at 20:36.

  9. #29
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    Default Re: Target returns?

    An since we are sharing... I've seen plenty of wierd and dodgy returns.... One that stands out was an old man who kept his reciept for a garden hose (yes the plain green variety) as it had a 10 year warranty. He brought it to me in its 11th month of its 9th year to return as it had started to crack. Kid you not.

    ***Sent from my phone***

  10. The Following User Says Thank You to Happy2be3 For This Useful Post:

    AllYouNeedIsLove  (15-08-2012)

  11. #30
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    Default Re: Target returns?

    Quote Originally Posted by Happy2be3 View Post
    An since we are sharing... I've seen plenty of wierd and dodgy returns.... One that stands out was an old man who kept his reciept for a garden hose (yes the plain green variety) as it had a 10 year warranty. He brought it to me in its 11th month of its 9th year to return as it had started to crack. Kid you not.

    ***Sent from my phone***
    If they give a warranty of 10 years then it shouldn't crack in that 10 years. He's a wise old man :-)


 

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