+ Reply to Thread
Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18
  1. #11
    Join Date
    Apr 2005
    Location
    NYC
    Posts
    4,301
    Thanks
    4
    Thanked
    6
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Sorry AFAIK it's not just Qantas, most airlines do charge pre-book seats fee these days.

    We've traveled a lot, we are off to the US again soon, not once that we needed to pay the fee for the seat. Thankfully there's only 3 of us, they put us in same row all the time, even in business class.

    We also Qantas Club members, but I think if you want to be seated together then just check in early, we did, we are not Virgin members but whenever we fly with them, they'd put us together.

  2. The Following User Says Thank You to ThomasMum For This Useful Post:

    mimimi70  (26-07-2012)

  3. #12
    threechooks's Avatar
    threechooks is offline If my spelling annoys you that's your problem.... I have better things to do than proofread !
    Join Date
    Jul 2008
    Posts
    1,654
    Thanks
    402
    Thanked
    420
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    When you select seats online that is not set in stone. I recently flew Air Calinin partnership with Qantas. I booked last minute and DH, kids and I were all split up. The sensible check in lady put us all together in the first row, the one with extra leg room, even though I had reserved seats online all split up.

    WHAT A RIP OFF!!!!!!

  4. #13
    Join Date
    Jul 2012
    Posts
    5
    Thanks
    3
    Thanked
    0
    Reviews
    0

    Default Thanks for the feedback and a little bit of clarity on pre-booked seats!

    Thanks for the feedback. A few of you have mentioned that other airlines charge for pre-booking seats, but for the main****** (ie. not the budget carriers) this is just for the extra legroom seats. I am not aware of any major carrier charging you to help keep your booking as a family together but if you do know of any than please let me know.

    Qantas clearly defines its policy for carer who travel disabled travellers, relating to people who need to travel with a carer who require assistance with toilet, food consumption and in emergency. http://www.qantas.com.au/travel/airl...arer/global/en

    Aren't they also the needs of also all most child passengers?

    Or do you think Qantas charges for disabled travellers to sit with their carers too?

    I went onto the Civil Aviation Safety Authority site and they say "The flight attendant is not responsible for supervising your child - YOU ARE."

    The issue that I have with Qantas' decision to enact this policy is that they are compromising on safety and price-gouging families to access a technology that previously worked. It's easy to identify a genuine child under 12 years on a Qantas international booking because you are paying a reduced fee. So why not pay the family the courtesy of blocking a bank of seats (anywhere in the plane, not necessarily to the family's specification) for the safety of the child and for the comfort of the 300 other people who blog about how much they hate travelling with kids!

    PS. I put a complaint into Qantas last week - day 4.5 and I haven't heard a whisper yet. They have a 5 day policy to respond to complaints. Anyone want to bet on when I will have a reply?

  5. #14
    Join Date
    Jul 2012
    Posts
    5
    Thanks
    3
    Thanked
    0
    Reviews
    0
    Hi there, the practice exist on budget airlines for all seats, and for some major carriers for premium seats like exit row. But this is the first time I have heard of it for a family travelling with minors. I have lived overseas all my kids' lives and flown longhaul back to Oz every year and have never confronted this before.

  6. #15
    Join Date
    Jul 2012
    Posts
    5
    Thanks
    3
    Thanked
    0
    Reviews
    0
    Hi Thomas Mum, the problem is on long haul you often can't check in early on some of the legs because you are leaving your first leg before the check in opens ... so your chances of getting the seats together are really reduced because you don't get the allocation until you transfer mid-journey.

    Also, internationally you often cannot check in online because the airline wants to see your visas before you travel.

  7. #16
    Join Date
    Feb 2009
    Location
    my house
    Posts
    17,710
    Thanks
    1,392
    Thanked
    7,295
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 posts
    Another reason to not fly with them.

    I heard on the radio the other day that they have slipped out of the top 10 for customer service for the first time, down to number 15, and virgin blue have overtaken them.

    I will never fly with them again.

  8. The Following User Says Thank You to BigRedV For This Useful Post:

    mimimi70  (27-07-2012)

  9. #17
    Join Date
    Jul 2012
    Posts
    5
    Thanks
    3
    Thanked
    0
    Reviews
    0
    Exactly how I feel - but ironically neither me nor my travel agent can get the booking system to work. Watch this space, because I'll let you all know how this pans out ... wish me luck. I'm quite determined to fight for a fair outcome on this.

  10. #18
    Join Date
    Jul 2011
    Location
    Sydney
    Posts
    844
    Thanks
    121
    Thanked
    145
    Reviews
    3
    Achievements:Topaz Star - 500 posts
    Geez! That's expensive.

    Go and make some noise on their Facebook and twitter pages and see if that stirs up some help for you.


 

Similar Threads

  1. Car seating
    By catbox in forum General Parenting Tips, Advice & Chat
    Replies: 0
    Last Post: 17-10-2012, 18:12
  2. Formula & International Flights
    By pilbarablossom in forum General Parenting Tips, Advice & Chat
    Replies: 12
    Last Post: 15-09-2012, 11:39
  3. International Qantas flight with car seat
    By oceanfray in forum General Travelling with Kids Tips
    Replies: 12
    Last Post: 21-03-2012, 11:46

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Ro&Co
Share magical moments this Christmas with this gorgeous gingerbread house. Exclusively available in Brisbane, with FREE delivery in Brisbane Metro areas. Each Christmas Centrepiece is unique and made to order, from $240.
sales & new stuffsee all
Bub Hub Sales Listing
HAVING A SALE? Let parents know about it with a Bub Hub Sales listing. Listings are featured on our well trafficked Sales Page + selected randomly to appear on EVERY page
featured supporter
Life Fertility
Life Fertility Clinic is a boutique fertility clinic located in Spring Hill, Brisbane. Our dedicated fertility and IVF specialists offer professional, holistic, personalised options for the treatment of each patient’s specific needs.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!