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  1. #1
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    Question Where can I lodge a complaint about a hospital?

    Im wondering if anyone can point me in the right direction to lodge a complaint about treatment my father received at Dubbo Base Hospital.

    He went in last week and what should have been a simple procedure ended up with him in quite alot of pain. He was not impressed with the treatment itself and the care (or lack of) he received after.

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    Just ring the hospital and ask to speak to someone regarding a complaint.
    Hospitals get heaps of complaints and mostly have a specified person to deal with them. Usually called something like a patient liaison officer
    I hope your dad is ok now

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    Thanks for the quick replies.
    He is feeling alot better now. He has had this procedure several times and nothing like this has ever happened.

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    After speaking with the hospital and your still not happy, google Health care complaints commission. Very useful website

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    Quote Originally Posted by wigglemum View Post
    After speaking with the hospital and your still not happy, google Health care complaints commission. Very useful website
    Great minds .. i was going to say this too!

    try:

    http://www.hccc.nsw.gov.au/Complaint...t/default.aspx

  6. The Following User Says Thank You to FirstTimeMummy2012 For This Useful Post:

    wigglemum  (08-05-2012)

  7. #6
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    Thanks I'm on my mobile and can't do stuff like that!!!

  8. #7
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    LifeInShadesOfGrey is offline Just a little bit silly :)
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    Try an Ombudsman. Lodge a formal complaint. I don't blame you for wanting to lodge one. I was unimpressed with a hospital I had to attend and I am annoyed I never put a complaint it.

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    Every hospital has a patient representative. You should be able to contact them through the hospital switchboard.

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    Or ask to speak with the nurse unit manager of the ward he was on.


 

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