I'm not sure what I am hoping to find out from posting my story on here but here it goes anyway.
Without going into too much detail about an incident at my child's daycare center, I decided to email a complaint to the childcare setting. The director did not respond to me so a few days later I resent the same email. Still nothing so I decided to contact the relevant government department that regulates daycare centers in Australia. Anyway, long story short, they contacted the daycare center and before I knew it I had a call from the Owner yelling abuse at me and telling me that I can find a new daycare center or like the setting as it is????? I couldn't believe my ears!
No attempt was made at all to address my complaint instead she is choosing to believer whatever her staff tell.... stupid or ignorant??? either way as a parent my issue doesn't matter. She also knows that she can be sarcastic and make certain statements because it is very difficult to find another center that actually has vacancies before 2013!
It is getting a ridiculous now in that I asked a question about my account and got no response at all? The bill is wrong so I paid what I thought it should be and asked them to let me know if it is correct..... still nothing!
What do you make of this? I work part time and need my job to make ends meet, I feel they are pushing my kids out because of me???? I would have never thought that I would have received such a back lashing of events for complaining? The director is never in the office and my complaint is serious that's why I emailed it!
Anyone else ever been mistreated for complaining? Did you have to quit your job because of it?
Thanks for reading