I get transferred from department to department because no-one knows anything about anyone elses area, and most people I get to talk to are difficult to understand due to their accent, and they also have difficulty understanding me.
Add that to the fact that different people give contradictory information.
I want to do XYZ.
No you cannot do XYZ.
Okay, what about ABC?
I'll transfer you to another area for that.
I would like to do ABC.
What about XYZ?
I was told that wasn't possible.
Sure it is, I'll transfer you to the specialist that will do XYZ for you.
Great. Thank you.
Then I get transferred back to the previous department that already told me XYZ was impossible.