You know this whole thread is based on the words of a child. The OP has admitted she hadn't spoken to the teacher yet, so I'm flabbergasted as to how everyone had developed such strong views on this teacher. Over some shoelaces. Which the parent helpers didn't tie up either. Sorry but the more I type it, the more ludicrous it becomes. Shoelaces = nasty, bad, uncaring teacher. I'd being laughing, if it wasn't so concerning.