Sonja - initially when I tried to convert Evie to cows milk she didn't take to it very well and she wasn't eating very well either so I stuck with the formula cos it's got added vitamins but once she started to eat fairly well I converted her back on to cows milk and she drinks that now. Her daytime bot I am trying to get rid of, she gets it if she's looking for it, sometimes she falls asleep without it. Her night time/bedtime bot is going to be the hard one to get rid of too. She won't drink milk from a sippy cup, will only have the water. I think it's an association thing and perhaps she might drink some from a cup when she's ready. She also gets excited when she knows it's coming, she comes and sits on the floor behind me like a puppy wanting it's dinner and talks to her bottle like it's a long lost friend. CHN told me the other day it's ok for her to still have milk if she wants it just not too much if she's getting dairy from other sources so I base her intake on what she's had throughout the day. She also told me it's very common for kids not to like cows milk or go onto a sippy cup. Since it's the only thing she will drink other than water I don't mind she has it.
JFB - it was the head carer that stuffed up, I have also written comments but it was obvious to me it was ignored.