I don't know if I'm over-reacting but I'm pretty mad at the moment.
I wrote an email to Heinz telling them that I tried to make their biscuit recipe as it had no milk in the list of ingredients and thought it would be ideal for my daughter who is allergic to milk. I told them that upon buying all the ingredients I found that when I read the muesli box it contained skim milk. So I wrote in to them and suggested that they should look into the possibility of supplying the market with a "milk" free muesli as there are a lot of kids out there with lactose intolerance and milk allergies. And I also suggested maybe they should put a warning on the box or the recipe that the muesli contains milk products. Well I recieved an email back straight away, can't complain about the speediness, but the content was quite short and rude saying exactly this:
We declare all ingredients used in the recipe on the label.
No "thanks for your suggestions" or anything nice like that. Upon reading this reply it made me feel like a right idiot for not taking the time to read the packet whilst in the supermarket! And who would have thought that muesli had milk in it already???
Am I over-reacting?